Care Quality Commission

CQC publishes its review of how local health and social care systems work together in Northamptonshire

CQC Publish new findings

The Care Quality Commission (CQC) has published its findings following a review of health and social care services in Northamptonshire.

This report is one of 20 targeted local system reviews looking specifically at how older people move through the health and social care system, with a focus on how services work together. The reviews look at how hospitals, community health services, GP practices, care homes and homecare agencies work together to provide seamless care for people aged 65 and over living in a local area.

During the review carried out in April 2018, CQC sought feedback from a range of people involved in shaping and leading the system, those responsible for directly delivering care as well as people who use services, their families and carers. 

Hilton Nursing Partners is an A1 Service

Mrs Rennie recently relied on the service to help her manage her trepidation at being discharged from hospital.

Hilton Nursing Partners are as proud as punch to receive glowing feedback from one very satisfied customer. 

Mrs Rennie recently relied on the service to help her manage her trepidation at being discharged from hospital.

Although positively managing her life with COPD (chronic obstructive pulmonary disease), and living a very independent life, Mrs Rennie was suddenly admitted to hospital due to complications. 

Unfortunately the timing couldn’t have been any worse as her family had just gone away on a short trip abroad. However upon her discharge Hilton Nursing Partners were there to meet and greet her from hospital and settle her back at home providing the personal support she required.

Mrs Rennie says:

Sidmouth’s Malden House Celebrates “Outstanding” Rating from CQC

Hartford Care

Hartford Care is proud to announce that Malden House Care Home in Sidmouth, has received an overall ‘Outstanding’ rating from the Care Quality Commission (CQC) – the first Outstanding rating for the Hartford Care family.

Malden House, providing care to older people and those who live with dementia, was found to be Outstanding following an inspection in March 2018, based on its ability to deliver well led, responsive, caring and effective approaches to care, and was commended for safety.

The CQC report stated:

Midlands end of life care service rated Outstanding by the CQC

CQC success

The Care Quality Commission (CQC) has found the quality of care provided by Marie Curie Nursing and Domiciliary Care Service, Central Region (MCNS Central), to be Outstanding following an inspection.

This service provides palliative and end of life care services to adults with terminal illnesses across the West and East Midlands. It supports people in their own homes across Lincolnshire, Leicestershire, Staffordshire, Stoke, Derbyshire, Birmingham, Solihull, Warwickshire, Walsall and Dudley. 

At the time of the inspection there were more than 300 people receiving the service.

Wolverhampton domiciliary care agency rated Outstanding by the Care Quality Commission

Wolverhampton domiciliary care agency rated Outstanding by the Care Quality Commission

The Care Quality Commission has found the quality of care provided by Care 4 U Wolverhampton, to be Outstanding following an inspection in March.  

Care 4 U Wolverhampton is a domiciliary care agency which provides personal care to older adults living in their own houses and flats in the community. 

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on CQC’s website: http://www.cqc.org.uk/location/1-1568347523 

Public invited to view Fulwood care home with new dementia care service

Fulwood Lodge

A leading Sheffield care home, Fulwood Lodge, is opening its doors to the public next weekend in order to introduce its move into high quality dementia care.

Fulwood Lodge Care Home is launching the new service in addition to its existing nursing  and residential care following its recent CQC report.

The home - set over three floors - can cater for up to 40 residents.

Fulwood Lodge Care Home is now duel registered and able to offer both nursing care together with high-quality dementia care and residential care.

Nottingham domiciliary care agency rated Outstanding by the Care Quality Commission

Care Quality Commission

The Care Quality Commission has found the quality of care provided by Break Barriers Nottingham Ltd, to be Outstanding following inspections in July, August and September 2017.  

Break Barriers is a domiciliary care agency which supports people in their own homes who live in the Nottinghamshire area.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on the  Care Quality Commission website: www.cqc.org.uk/location/1-884621519 

Bluebird Care in Westminster is Best Homecare Provider in London

Bluebird Care

Bluebird Care in Westminster has enjoyed an excellent month, being awarded a prestigious ‘Outstanding’ rating by the Care Quality Commission (CQC) and welcoming the Secretary of State for Health and Social Care to its offices to meet the team.

The excellent CQC rating was awarded following a comprehensive inspection in January 2018, and is a significant achievement making Bluebird Care in Westminster - which offers home and live in care to people in their own homes - not only one of the best home care providers in the country, but the best in London. 

The CQC inspectors found staff to be “kind, compassionate and caring” and noted that the team “knew how to provide the care and support [people using the service] required whilst also going the extra mile for them.”

Bluebird Care in Westminster is Best Homecare Provider in London

CQC

Bluebird Care in Westminster has enjoyed an excellent month, being awarded a prestigious ‘Outstanding’ rating by the Care Quality Commission (CQC) and welcoming the Secretary of State for Health and Social Care to its offices to meet the team.

The excellent CQC rating was awarded following a comprehensive inspection in January 2018, and is a significant achievement making Bluebird Care in Westminster - which offers home and live in care to people in their own homes - not only one of the best home care providers in the country, but the best in London. 

The CQC inspectors found staff to be “kind, compassionate and caring” and noted that the team “knew how to provide the care and support [people using the service] required whilst also going the extra mile for them.”

Hertfordshire care home rated Outstanding by the Care Quality Commission

CQC

The Care Quality Commission (CQC) has found the quality of care provided by Tenterden House Care Home in Bricket Wood, St Albans, to be Outstanding following an inspection in January.  

Tenterden House Care Home is run by Bupa Care Homes (BNH) Limited. It is registered to provide accommodation for up to 40 people who require nursing care.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. 

Youth and experience brought together at Oundle care home

Oundle care home

Oundle care home care home is leading the way in bridging the generational gap by opening its doors to local young people.

Abbott House has welcomed pupils from Oundle School, who have been volunteering at the Oundle care home by helping staff at meal times, playing board games with residents and providing entertainment using their own musical instruments. Three pupils have also been painting murals on the bathroom walls, while others have given talks on their varied backgrounds, sharing experiences with residents. The volunteering doubles up for some pupils as a contribution towards the service element of their silver or gold Duke of Edinburgh awards.

Sunrise Senior Living UK and Gracewell Healthcare Top National CQC Rankings

CQC

Residents and team members at Sunrise Senior Living UK and Gracewell Healthcare are celebrating after the care home providers were named the best in the country by Market Analysts Laing & Buisson based on inspection ratings undertaken by the CQC.

100% of all inspected Gracewell homes, and 96% of all Sunrise communities, have been rated ‘Good’ or ‘Outstanding’ by the CQC, demonstrating the exceptional standard of care offered by the providers across the country.

Sunrise has been ranked top for residential care, and Gracewell has come first for nursing care. Sunrise has also come second for nursing care.

The CQC is the independent regulator of all health and care services in the UK.

Choosing care is one of life’s most stressful experiences

Choosing care is one of life’s most stressful experiences

Choosing care in England is one of the biggest sources of stress compared to other key life events, according to a survey of 1,000 people carried out for the Care Quality Commission (CQC).

The findings come as the quality regulator is raising public awareness about how its inspection findings can help support people in making these important decisions. 

The survey findings, out today (Tuesday 27 February), reveal that seven in ten (70%) adults who were responsible for choosing care in a care home or at home – either for themselves or a loved one – over the last three years have found it more stressful than choosing their child’s nursery or school, or a venue for their wedding or civil partnership.

Care facility awarded top marks in being ‘effective’

Care facility awarded top marks in being ‘effective’

A care facility in Staffordshire has had its effectiveness rated as ‘outstanding’ in a recent inspection by health watchdog, the Care Quality Commission (CQC).

Following an inspection in January, The Cottage Wing in Burton-on-Trent, joins an elite handful of care facilities – just one per cent throughout England – that have achieved the top rating in the effective category. The wing was awarded an overall inspection rating of ‘good’ from the CQC, aggregated from five categories which, in addition to ‘being effective’, includes being ‘safe’, ‘responsive’, ‘caring’ and ‘well-led’. All four of the remaining categories received ‘good’ ratings.