Roop Bhumbra, Director at Hays Social Care gives her top tips for care and nursing professionals preparing to start a new job and how best to get settled.
Have you just received news that you got the job? Congratulations! Starting a new job can be both an exciting and daunting time for many care and nursing home professionals. The workplace culture may be different to that of your previous employer, not to mention all of the new faces you will encounter on your first day, so here are some tips to help you get settled and make a lasting impression:
Ask your boss insightful questions – you want to demonstrate your passion and enthusiasm for the role just as you would have done in the interview. Any questions you ask should demonstrate that you have the service user in mind and want to excel in your new position.
Be calm and confident – you never know what situation might arise on your first day at a new home, but remaining calm at all times will help to demonstrate how you would respond in high pressure situations. Be mindful of your body language, posture, eye contact and the gestures you use as they can say a lot about your confidence and could also influence the way in which service users interact with you.
Remember people’s names – this can be a challenge and you won’t be expected to remember everyone’s name instantly, but make an effort to remember the names of the colleagues and service users that you work most closely with; by doing so you will quickly start to build a rapport.
Listen and observe – don’t make snap judgements about people or situations. As a new member of staff you should be listening a lot more than talking and there will be a lot of information to take in across a short space of time. Your ability to listen to others and communicate well will also be evidence of some of the values essential for care work.
Be on time and presentable – being punctual is often seen as a reflection of a person’s ability to be organised and in a care or nursing home environment organisation is highly important. Map out your route and check transport times leaving enough time to get to work on your first day without being flustered. If your job involves wearing a uniform make sure you have all that you need before you start your new job, this will also highlight your organisational skills.
If you are feeling unsure about the new job after your first day or worry that you don’t fit in well with your colleagues don’t panic. Quite often there can be a lot of information to take on board which can seem overwhelming and everyone, including the service users, are adapting to having a new member in the team. It can take some time to settle in, so try to give it a week or two before raising any concerns with your manager and asking to have a meeting.
For more information please visit: https://www.hays.co.uk/socialcare
Written by Roop Bhumbra, Director at Hays Social Care