Sunrise and Gracewell take care over new questionnaire

Sunrise Senior Living UK and Gracewell Healthcare have today introduced a new online resource for its website visitors who seek insight into the variety of senior living options available at the two care home providers. The move follows the success of the Care Questionnaire, launched by Sunrise in the USA in 2014 - the first of its kind for the senior living industry.

The questionnaire provides seniors and their families with a care recommendation as well as the opportunity to schedule a community visit to learn how Sunrise or Gracewell may be able to meet their needs.

Previous research carried out by Sunrise found that people were unclear about the type of care provided in senior living communities. For instance, visitors did not know the difference between Residential Care and Dementia Care. In response, the company worked closely with its Care team to develop the Sunrise Care Questionnaire to help families understand what services were available, which care may be most appropriate for their loved one, and start the decision-making process.

Since its launch in the USA, over 45,000 customers have taken the Care Questionnaire, and users have reported finding this questionnaire extremely helpful in providing guidance.

Now being rolled out across the UK, the Care Questionnaire asks users a series of questions related to various aging indicators and activities of daily living. For example, experiences with depression, memory loss, recent hospital stays, needing help to prepare meals and more. Once completed, the confidential Care Questionnaire provides a recommended level of care and encourages visitors to work with a Sunrise or Gracewell admissions advisor to schedule a full assessment and verify their care needs.

Amanda Scott, Managing Director of Sunrise UK and Gracewell, said:

“Families are often faced with making difficult decisions about the future care of their loved one. The options available can be bewildering, particularly if a decision needs to be taken quickly.

“Our goal is to provide a variety of ways to help potential residents and their family members learn about senior care options, start conversations and make informed choices, which ultimately will help bring them peace of mind.”

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