cqc

CQC publishes its review of how local health and social care systems work together in Staffordshire

CQC review checklist

The CQC has published its findings following a review of health and social care services in Staffordshire.

The report is one of 23 targeted local system reviews looking specifically at how older people move through the health and social care system, with a focus on how services work together. The reviews look at how hospitals, community health services, GP practices, care homes and home care agencies work together to provide seamless care for people aged 65 and over living in a local area.

During the review CQC sought feedback from a range of people involved in shaping and leading the system, those responsible for directly delivering care, as well as people who use services, their families and carers.

Care Home Celebrates Outstanding Report From CQC

Care Home Celebrates Outstanding Report From CQC

Staff at a Plymouth residential care home are celebrating after the service was given the Care Quality Commission’s highest rating following a recent inspection. After its previous CQC inspection in January 2016, Restormel House was given an overall rating of good. But following its latest inspection, in September this year, it has been upgraded to outstanding.

Carla Dearing, who has been manager of the service for four-and-a-halfyears, said: “I’m so pleased that the hard work, commitment and passion demonstrated by the staff here has been rewarded with the CQC’s highest rating.

“I’m privileged to lead an excellent team here who put everything into providing the best possible care for the people we support, and the team thoroughly deserve to be recognised in this way.”

Hillgreen Care Limited fined £300,000 - for not monitoring ‘sexual predator'

Hillgreen Care Limited fined £300,000 - for not monitoring ‘sexual predator'

A care home provider has been fined £300,000 for allowing a man in its care with a history of sexual assaults the freedom to prey on vulnerable people.
The Care Quality Commission brought the case against Hillgreen Care Limited for not providing the constant, one-to-one supervision required for the man, who was described in court as XX. 
CQC prosecuted Hillgreen Care Limited for failing in its duty to protect people in its care, exposing them to the risk of sexual abuse. District Judge Susan Williams also awarded CQC £141,000 in costs. The judge ruled that residents at the care home must not be identified.

CQC outlines proposed regulatory fees for providers from next April

CQC logo

The Care Quality Commission (CQC) has published its consultation on the fees that it proposes to charge providers in 2019/20.
The proposals follow the plans CQC set out to continue to meet the Treasury’s requirement to recover its chargeable costs in full from providers. 

CQC will analyse the feedback from this consultation to prepare a response and a final fees scheme to recommend to the Secretary of State, whose consent is required to implement the scheme from 1 April 2019.

CQC will continue to look carefully at its costs, and to demonstrate that it is fair, efficient, effective and proportionate. CQC’s budget, in relation to the overall spending on health and adult social care in England, remains at 0.16%.

Care UK secures its fourth outstanding rating from CQC

Care UK secures its fourth outstanding rating from CQC

Perry Manor care home in Worcestershire has become Care UK’s fourth home to secure an outstanding rating from the Care Quality Commission.

The home opened in 2014 has places for around 80 residents and is the first older people’s care home in Worcestershire to be rated as outstanding.  One of the five areas inspectors gave the highest rating was for leadership - which is spearheaded by home manager, Katherine Matthews. In the report, one relative mentioned: “I cannot praise or thank the team enough. They are shining examples of outstanding, exemplary care. Much of this comes down to leadership and I am indebted hugely to Katherine and her team.”

Westminster Society care service rated Outstanding by CQC

Westminster Society care service rated Outstanding by CQC

Westminster Society Domiciliary Care Service for Adults has been rated Outstanding overall by the Care Quality Commission.

This service, which is run by The Westminster Society For People With Learning Disabilities, provides care and support to people living in 18 supported living settings, so that they can live in their own home as independently as possible. It was rated Outstanding for being caring and responsive. It was rated Good for being safe, effective and well-led, after an inspection in June and July 2018.

At the time of the inspection the service was supporting 101 people in the City of Westminster, the Royal Borough of Kensington and Chelsea and the London borough of Camden. 

Oxford’s Newland House Celebrates a ‘Good’ CQC Rating

CQC

Newland House in Witney, part of the Hartford Care family, has proudly received an overall ‘Good’ rating from the Care Quality Commission (CQC).

The residents, family carers and staff team at Newland House along with the Hartford Care family, are delighted with the outcome. During the inspection held in June, the impressive 28-bed family home, registered to care for older people and those living with dementia, was awarded 5 ‘Good’ stars and highly praised in all areas including safe, caring, effective, responsive and well-led.

The CQC report said:

Elston House care home rated Outstanding by CQC

Elston House

The Care Quality Commission (CQC) has found the quality of care provided by Elston House in Newark, Nottinghamshire, to be Outstanding following an inspection. 

The service is run by Cygnet Care Services Limited and provides care for up to eight people with learning difficulties and autism.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on CQC’s website.

Tyneside care home gets “Good” from watchdog CQC

Waverley Lodge Care Home

A TYNESIDE care home, Waverley Lodge Care Home, has been rated “Good” by the Care Quality Commission (CQC) – after residents and relatives told the watchdog “staff were lovely, caring and friendly”.

Waverley Lodge Care Home, in Lemington, achieved a “Good” rating in all five categories of safe, effective, caring, responsive and well-led.

Home manager Julie Booth has said they will now strive for the top rating of “Outstanding”.

She said:

“Everyone at Waverley Lodge Care Home is delighted to get “Good” across the board following our recent CQC inspection. We work incredibly hard to provide the highest quality of care for our residents and we are hoping that will be recognised in future with an “Outstanding” rating.”

Hampshire care experts hold summit to facilitate better digital care

The Hampshire Care Association (HCA)

The Hampshire Care Association (HCA), the body representing care providers in the county, organised a care experts’ summit to discuss how technology can be used to provide better outcomes for service users.

Held at The Winchester Hotel, the private roundtable, Using Digital Care to Provide Better Outcomes for Service Users, was chaired by Mark Allen, Head of Strategic Commissioning at Hampshire County Council and was attended by key care sector figures who over the morning shared best practice advice on using digital care effectively and the challenges of adopting technology in the care sector, based on their extensive subject knowledge.

CQC publishes its review of how local health and social care systems work together in Northamptonshire

CQC Publish new findings

The Care Quality Commission (CQC) has published its findings following a review of health and social care services in Northamptonshire.

This report is one of 20 targeted local system reviews looking specifically at how older people move through the health and social care system, with a focus on how services work together. The reviews look at how hospitals, community health services, GP practices, care homes and homecare agencies work together to provide seamless care for people aged 65 and over living in a local area.

During the review carried out in April 2018, CQC sought feedback from a range of people involved in shaping and leading the system, those responsible for directly delivering care as well as people who use services, their families and carers. 

New approaches to funding, commissioning and regulation needed to meet people’s health and care needs

New approaches to funding, commissioning and regulation needed to meet people’s health and care needs

The Care Quality Commission (CQC), has today (Tuesday 3 July) published a report bringing together key findings and recommendations for change, following the completion of 20 local authority area reviews exploring how older people move between health and adult social care services in England. 

Many older people have complex needs, and meeting these needs usually requires more than one professional and more than one agency to work together. CQC’s local system reviews provide a detailed insight into the journey through health and social care for people who use services, their families and carers - and identify where there are gaps which mean that people experience fragmented or poor care. 

CQC launches 'Learning from safety incidents' guides

CQC - Learning from safety incidents

The independent quality regulator, the Care Quality Commission (CQC), has published a new series of resources – ‘Learning from safety incidents’ – to help those in charge of running health and care organisations ensure the safety and well-being of people using their services. 

Developed to share common critical issues initially identified from CQC’s criminal prosecution work against nine health and care providers that have failed to provide care and treatment in a safe way; each of the resources describe the issue – what happened, what CQC and the provider did about it and the steps that can be taken to prevent similar serious incidents from happening again in the future.

The key themes include: 

1. Problems with the quality and use of risk assessments

How the introduction of new technology has improved patient safety

How the introduction of new technology has improved patient safety

Claire Buckle, Manager at Coach House Care Home for the Elderly, discusses how the introduction of new technology has improved patient safety within their care home

Care home residents take on average 7.2 medicines per day and with each additional medicine comes an increased risk of errors when prescribing, monitoring and administering to residents. Reports show that 70% of care home residents have experienced at least one error in their medication regime. Recently Coach House Care Home for the Elderly introduced new technology to tackle this serious issue and improve the safety of their residents. 

Dechoker saves second care home resident from choking death in five weeks

Dechoker

Dechoker UK are pleased to announce their device has helped save another care home resident from choking, just over a month since their first in the UK. The 87-year-old was enjoying lunch at one of Oakdale Care Group’s homes when he began to choke on a piece of food which had become stuck in his airway.

The incident occurred at the recently opened Timken Grange Care Home in Duston, Northampton. The home, along with the rest of Oakdale’s portfolio, have Dechoker devices on every floor with their care teams comprehensively trained both how and when to use them.

“Choking is responsible for around 6 care home deaths every month.” said Matt Oakley, Director at Dechoker UK.