Transforming Bathing Experiences: NHC Group’s Height Adjustable and Fixed Height Assisted Baths
NHC Group, a trusted and experienced name in healthcare solutions with over two decades of excellence, proudly introduces the Height Adjustable and Fixed Height Assisted Baths. These baths are designed to revolutionise the bathing experience for both residents and caregivers in care home environments across the UK. Comfort and Safety NHC Group’s innovative Height Adjustable and Fixed Height Assisted Baths are more than just fixtures; they are a promise of improved quality of life. They focus on comfort, safety, and user experience: Personalising the Experience with Optional Extras NHC Group’s baths offer an array of optional extras that transform the bathing ritual into a spa-like indulgence You can tailor the bathing experience with a range of optional extras to create an environment that suits the unique needs and preferences of your residents: This comprehensive suite of optional extras allows care facilities to tailor the bathing experience, transforming it into a truly luxurious ritual. Additional Offerings NHC Group’s commitment extends beyond exceptional products. With ISO9001 certification and a team of fully qualified LOLER engineers, they offer a comprehensive suite of services: Quality, Craftsmanship, Care NHC Group, backed by over two decades of experience and ISO9001 certification, stands as a cornerstone in healthcare solutions. Enhance resident comfort, caregiver ease, and care facility efficiency with NHC Group’s pioneering approach. For further information and to request a site survey, please visit https://www.nhcgroup.co.uk/assisted-baths.
NACC Awards 2023 shortlist announced
The National Association of Care Catering (NACC) has revealed the shortlist for the NACC Awards 2023. The prestigious awards recognise and celebrate teams and individuals that epitomise excellence, innovation, dedication and outstanding contributions within the care catering sector. Across six categories the finalists represent those working in or associated with care catering that deliver exceptional service every day, from care homes, Meals on Wheels services and Lunch Clubs to suppliers to the sector. The overall winners will be announced at a special gala awards dinner on Thursday 5th October 2023, which is part of the NACC Training & Development Forum held at the East Midlands Conference Centre, Nottingham. The NACC Awards 2023 finalists are: Care Establishment of the Year Award, sponsored by allmanhall Meals on Wheels Award, sponsored by apetito · Food Train Ltd Catering Team of the Year Award, sponsored by Major International Catering Manager of the Year Award, sponsored by Unilever Food Solutions Our Care Catering Hero Award, sponsored by Bidfood The Bev Puxley Award*, sponsored by Worshipful Company of Cooks The winners of the following coveted awards will also be honoured at the gala awards dinner: Sue Cawthray, National Chair of the NACC, said: “Huge congratulations to all this year’s shortlisted finalists. Care catering professionals are some of the best unsung heroes as they continue to work and care for older and vulnerable people in incredibly challenging circumstances – from staff shortages to the cost-of-living crisis and supply chain issues, they continue to shine and inspire. I am continually amazed by the wonderful stories I hear from around the country, we should be very proud of them all. I very much look forward to our gala awards dinner where we will come together with fellow members, colleagues and friends, to reflect, recognise and celebrate the amazing people in our sector. Their fantastic work and achievements make an enormous difference to the lives of so many through good food and nutrition and meaningful mealtime experiences. I wish all the finalists the very best of luck!” For more information on the NACC Awards 2023 and the NACC visit www.thenacc.co.uk
Together We Are Stronger – ICG and YHCAA Partner with the Future of Care Leaders Conference North
The Independent Care Group ICG and The Yorkshire and The Humber Care Association Alliance YHCAA are thrilled to announce their dynamic partnership with Broadway Events for the highly anticipated Future of Care Leaders Conference, scheduled to take place on the 28th November 2023 at the prestigious Pavilions of Harrogate in the UK. The Future of Care Leaders Conference, organised by Broadway Events, is renowned for providing an unparalleled platform that brings together senior industry professionals, thought leaders, government officials and experts to discuss and explore the latest research, innovations and advancements in the social care sector. Building on its legacy of success, this year’s conference is set to take a new angle with exciting new features, promising to be their most immersive and transformative event to date. Emma Barrett, the Managing Director of Broadway Events, expressed her enthusiasm for the partnership, stating; “We are absolutely delighted to collaborate with the Independent Care Group and The Yorkshire and The Humber Care Association Alliance for the Future of Care Leaders Conference. This partnership represents a significant step forward in our mission to foster innovation and excellence in the care industry. Together, we are determined to create an experience that will enable delegates to improve their care businesses and enhance the lives of those who depend on their services.” Mike Padgham, Chair of the Independent Care Group and member of The Yorkshire and The Humber Care Association Alliance (YHCAA), shared his excitement about the conference, stating; ”We are delighted to be the principal partner with Broadway Events to bring this fantastic social care conference to Yorkshire once again. I would urge all providers to sign up to hear the latest news and innovations in the sector. This is an event not to be missed, particularly for those who are members of the official local associations listed who will receive preferential terms. Remember, if you are not a member of your local association, this would make a perfect opportunity to join up, as together we are stronger. The conference will showcase an innovative approach to content, featuring a captivating live-action play. Attendees will have the opportunity to immerse themselves in real-life, caregiving scenarios, allowing them to gain deeper insights into the workings of their practices and find practical solutions to the challenges they might be encountering. The programme will delve into subjects such as identifying the next generations of care leaders, promoting inclusive living for individuals with dementia, fostering sustainability in social care, and implementing strengths-based approaches to caregiving. Delegates will also explore the latest technological advancements and digital care solutions, empowering care providers to harness the potential of innovation and enhance the quality of care provided to those in need. To celebrate a day of learning and networking, the conference will culminate with a sparkling drinks reception. This delightful evening gathering will provide attendees with a unique opportunity to connect with fellow professionals, share insights from the day’s events, and forge valuable relationships within the care community. Care providers, industry stakeholders, and individuals dedicated to shaping the future of social care are encouraged to secure their spots at the Future of Care Leaders Conference at the Pavilions of Harrogate on the 28th November 2023. Register now and be a part of this ground-breaking event that promises to empower and drive positive change in the care industry. For registration and more information about the Future of Care Leaders Conference and its programme, visit futureofcare.co.uk/
Take your seats: Midlands care resident fulfils dream of returning to the classroom after 40 year teaching career
A Midlands care home resident and former teacher recently fulfilled her dream of returning to the classroom to share her extensive knowledge of both Judaism and braille with primary school children. Maxine Rudolph, 81, a resident of Blossomfield Care Home in Solihull, recently returned to the classroom to engage with students at St Augustine’s School in Solihull. With a remarkable 40-year teaching career and a dedication to assisting the Royal National Institute of Blind People (RNIB), Maxine brought her wealth of knowledge and experience to inspire young minds. Having devoted 23 years of her teaching career to Sinai School, London, Maxine’s commitment to education and helping others never left. Upon retirement, she took on a voluntary position at Kisharon Day School and became affectionately known as the “fairy godmother”. Maxine’s roles encompassed speech and language therapy, caring for school resources, organising the library, and ensuring vibrant displays showcased students’ hard work. Maxine’s enthusiasm for helping others also extended beyond her teaching career. When she wasn’t working at a school, Maxine volunteered her time at a recording studio, producing the Harrow Talking Newspaper and recording magazines for the blind. Her dedication to supporting those with visual impairments began during her time at the RNIB, where she served as a qualified Braille expert, reader, and transcriber of exam papers and books. Maxine’s recent visit to St Augustine’s School allowed her to share her knowledge of Judaism and the Passover Festival, while also introducing students to skills such as Makaton and braille — and delved deeper into the story of Louis Braille —all of which are part of the school’s curriculum. Bo Micu, Home Manager at Blossomfield Rose, commented: “It was a joy to see Maxine in her element, sharing her wisdom and passion for teaching with the students. The children loved her stories and it was great to see them getting involved and asking questions, learning from her wealth of experience.” In her spare time, Maxine also provided tutoring to children in need of extra academic support, including special needs children. Whilst also supporting the Alan Senitt Memorial Trust – fondly remembering her beloved nephew, raising funds and promoting religious harmony and leadership skills. The Macc Care Group owns a collection of thirteen homes across the Midlands. The group prides itself on three core values — love, care and compassion. Its luxury developments address elderly nursing, dementia and residential care with a commitment to support and enrich the lives of all its communities. For information on the Macc Care group, please visit https://www.macccare.com/ or for further information on Blossomfield Rose, visit https://macccare.com/our-homes/blossomfield-rose/.
Charity working to combat elder loneliness in care gains strength in new numbers
Gaining strength in numbers, a charity dedicated to combating loneliness among elders in care has announced a host of new appointments to the organisation as it continues its drive to raise £100,000 in 2023. Adopt a Grandparent was founded at the height of the Covid-19 pandemic, helping to build new intergenerational relationships for those in care and under lockdown restrictions. Now, three-years on, it has announced the official appointment of a charity ambassador in the form of Chief Executive of Care England, Professor Martin Green. Helping to drive both awareness of the work of Adopt a Grandparent and fundraising efforts, it is hoped that the new ambassador will help to reach new audiences and inspire more people to support the charity’s work. On his new role for the charity, Professor Green said: “I am truly passionate about our care sector – both about the essential work carried out and also about the amazing people receiving care. Becoming an Ambassador for Adopt a Grandparent is an opportunity to support the sector in a whole new way and tackle a major issue for those in care. I’m very proud to help the team continue their great work.” The appointment of an official ambassador is a major move forwards for the charity’s plans to widen the reach of its support alongside its Board of Trustees; Shaleeza Hasham, Founder and CEO of Adopt a Grandparent, David Barrett, Founder and CEO of Pic PR, Sarah Skuse, Partner at Bevan Brittan LLP, and Paul Birley, former Head of Barclays Healthcare. Alongside strengthening its governance and outreach, the charity also launched a major fundraising drive at the start of the year, having raised £62,000 so far. This has gone towards developing new ways to support volunteers and ‘grandparents’, including the development of a dedicated app which offers a truly safe space for pairings to interact. The charity has had heartwarming feedback from ‘grandparents’ such as Robin Smith, who commented; “I look forward to the calls enormously,” says Robin. “Tiffany, my ‘grandchild’, tells me all about the technology in Japan where she lives. I can’t see very well so she will describe the view of the city for me and has shown me over our video calls too. Tiffany is so nice and she really listens to me. Our calls make me feel less lonely and really brighten up my day.” As part of its efforts the charity has brought onboard a number of high profile corporate sponsors, helping to spread the word and enable the incredible intergenerational pairings at the heart of it all. So far, Adopt a Grandparent has received support from multi-award winning law firm, Irwin Mitchell, alongside professional services and investment management company, Colliers, care provider management consulting and coaching firm, Fulcrum, fine jewellery specialist, Tivon and award-winning Surrey-base care group, CHD Living. Earlier in 2023, the Co-operative also named Adopt a Grandparent as one of its ‘Charities of the Year’, enabling shoppers to donate to the cause whenever they shop in store – doing good while getting the groceries. Additionally, Barclays pledged the support of its Digital Eagles who have helped to develop a bespoke training platform to impart both digital skills and the soft skills essential for younger volunteers to communicate with their elders, including those with dementia or Alzheimer’s. On strengthening the team at Adopt a Grandparent, the charity’s founder and CEO, Shaleeza Hasham commented: “It has been an incredible journey for Adopt a Grandparent, from its beginnings as a support initiative to becoming a fully-fledged charity. We have touched so many lives and, in turn, been touched by the stories and friendships of our volunteers but there is so much more work to be done, so much more we can do. Our new ambassadors, alongside my fellow trustees and our amazing corporate sponsors all make up a huge part of how we continue to grow and help more people. With 40 care homes across the UK having signed up with their residents volunteering for ‘adoption’, including the lovely Anchor Hanover SE homes, we still need more to pair with the unbelievable number of young volunteers we have. There are currently more than 90,000 people signed up to adopt their own grandparents and we’re excited to continue our work with them.” For more information about Adopt a Grandparent, to volunteer or to sign up a care home, visit www.adoptagrandparent.org.uk/.
Tour De HICA Challenge raises thousands for care
A leading care group headquartered in Hull, Yorkshire with homes and services across Lincolnshire and Lancashire, recently completed a large-scale cycling challenge to raise funds for residents. The Tour De HICA raised an impressive sum of £6,910 to help fund and support causes and activities across the HICA Group with the farming community from across North Lincolnshire coming together to raise an incredible £2,600, nearly 40% of the total funds raised. Led by agricultural mechanic Nigel Wright, the farming community in the region provided around 88 sponsors overall. The event, held over 24 continuous hours, saw employees, residents, and friends of HICA come together to achieve an incredible total of 1,970 miles, surpassing the initial goal of 1,750 miles, the distance from Lands End to John O’Groats and back. Participants took on the challenge using a variety of exercise equipment, including six exercise bikes, a treadmill, and a rowing machine. The event showcased the determination, enthusiasm, and commitment of the HICA Group team to support the health and wellbeing of residents across all of their care homes and services. Terry Peel, HICA Group’s CEO, said: “We are over the moon with the outstanding success of the Tour De HICA challenge and the incredible support we received from our employees, residents, their relatives and other associates. “I wanted to say a special thank you to Nigel Walker and the rest of the farming community who contributed £2,600 towards the total. “Overall, everyone’s participation and dedication in reaching a total of 1,970 miles is a testament to our shared commitment to improving the lives of those in our care.” The Tour De HICA event brought together individuals from various HICA locations, including HICA at Home in Grimsby, Doncaster and Hull. These teams made significant contributions to the overall mileage, with HICA at Home in Grimsby adding an impressive 180 miles, HICA at Home in Doncaster contributing 113 miles, and HICA at Home in Hull achieving 112 miles. Elm Tree Court cycled an admirable 147 miles, while Kirkgate House managed 85 miles, and residents from Isaac Robinson Court added another nine miles. Additionally, the team at Buckshaw Retirement Village showed their dedication by joining in with an exercise bike and their rickshaws, accumulating an impressive 44.5 miles. Nigel Wright said: “As a proud member of the region’s farming community, the overwhelming support HICA Group’s challenge received was wonderful and we are so pleased to provide the generous contribution. “The funds will be used to help improve the quality of life for local people and we’re delighted to have been involved in such a worthy cause.” The Tour De HICA challenge also welcomed participation from close friends of the organisation, including the boys from Orchard Park FC, which HICA sponsors. The funds raised from the challenge will make a positive impact on residents’ health and wellbeing by providing specialist equipment and funding events and trips.
Make Your Event Exceptional with Swingin Sinatra Entertainer
They’re songs familiar to generations – Come Fly With Me, New York, New York, Fly Me To The Moon, Mr Bojangles… the list goes on and on. And Scott Free, ex-Edinburgh, Brighton and Adelaide – Australia festivals entertainer, Cunard QE2 cabaret performer and singer, is never happier than when he’s performing in front of an audience and belting them out for all they’re worth. Now Scott is back with his new show – ‘Swingin’ Sinatra’, specialising in bringing top-quality entertainment to the senior residential care sector, and he couldn’t be happier. Scott, who was born and brought up in Weymouth, Dorset, says, “It’s just fantastic to be performing again, bringing happiness to people. “These are songs which have survived the test of time and it brings me great joy to sing them to audiences who still know and love them.” A fan of Frank Sinatra, known as ‘Ol’ Blue Eyes’ and ‘Chairman of the Board’, from an early age, Scott is also an aficionado of fellow ‘Rat Pack’ artists such as Dean Martin and Sammy Davis Jnr as well as Andy Williams, Bobby Darin and Louis Armstrong – and of course, Michael Bublé. Songs from all these artists – and more! – feature in the show. So, while the Swingin’ Sinatra show appeals to those of a ‘certain generation’ who remember and loved the music first-time around, now a whole new – and younger – audience is appreciating a genre of music that many thought had disappeared forever. Scott started out entertaining care home residents more than 20 years ago. He moved onto cruise ships and liners, including Cunard’s QE2, as well as festivals as far afield as Edinburgh in Scotland and Adelaide in Australia. His notices include glowing 4 and 5 star reviews from the Scotsman, Adelaide News, What’s on Stage and Edinburgh Festival write-ups. One reviewer said: “With every line he delivers, he convinces me that he means it. “He interacts with the audience with the ease of a seasoned professional. “This voice is a dream come true.” Scott has now come full circle, bringing his new show to residential and care homes in Dorset, Devon and Hampshire, as well as performing at events such as this summer’s show on Brownsea Island. Apart from classics from the likes of Sinatra, ‘Swingin’ Sinatra’ also features the songs of Charles Aznavour, Matt Monro, Andy Williams, Elvis Presley and many more. Bournemouth-based swing/jazz crooner, Scott Free’s show ‘Swingin’ Sinatra’ is a lively uptempo tribute to ol’ blue eyes! All the Sinatra hits and more! Accompanied by a big band backing track (The Philadelphia Big Band) for an authentic soundtrack, self-contained or with your DJ, or your house band. Scott says, “I can’t tell you how happy I am to be back doing what I love – after all we’ve been through, it’s time to feel good again.” Scott Free sings, dances and entertains, performing all Sinatra and the Rat Pack hit songs, and more with his swingin’ Frank Sinatra tribute show.
Why high-quality hand sanitisers are essential
By Sam Greaves, MD and fourth generation owner of The Cleenol Group, a manufacturer and supplier of commercial and industrial cleaning and hygiene products Sales of hand sanitiser soared by 255% in February 2020 in response to the coronavirus pandemic. With recommendations from the World Health Organization (WHO) to: “Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water”, the global hand sanitiser market has grown exponentially from $1.53 billion in 2019 to an expected $3.04 billion in 2020. Producers responded quickly by increasing production – here at Cleenol, we managed to increase production by a massive 40%. Despite these efforts, there were points during the first year of the pandemic when buying hand sanitiser was as challenging as finding toilet roll. To help the industry plug the gap in supply, Her Majesty’s Revenue and Customs (HMRC) started to fast-track applications to produce denatured alcohol, a key ingredient in hand sanitiser, to allow for an influx of new manufacturers. The UK Government’s Health and safety Executive (HSE) has recently revised this flexibility in a recent bulletin. “In response to the pandemic, HSE took steps to assist industry’s efforts to increase the availability of hand sanitisers to help reduce the spread/transmission of COVID-19. One of these steps was establishing special arrangements to issue critical situation permits that enable short-term derogations from the normal Biocidal Products Regulation (BPR) requirements for product authorisation. As these short-term permits begin to approach their expiry dates, HSE has gathered information from a range of stakeholders about the current availability of hand sanitisers on the UK market. The outcome suggests that, whilst there is an ongoing need for hand sanitiser products, current demand can be met by products supplied under the normal arrangements in BPR. This means that the special arrangements for supplying hand sanitiser products, put in place at the beginning of the pandemic, will be discontinued. The assessment of any ongoing applications made under the current arrangements will be completed. Any hand sanitiser products that have already been granted a permit can continue to be supplied and used until the permit expires”. Quality-assured hand sanitisers increase trust to your business Cleanliness and hygiene have always been an important part of hospitality and care service delivery, but the last two years raised the awareness to new levels. Enter hand sanitisers. One thing has been abundantly clear – not all hand sanitisers are created equally. The Importance of a High-Quality Hand Sanitiser Recalls and authority alerts for hand sanitisers containing methanol, rather than ethanol became almost common place. So, what do you need to look for in a high-quality hand sanitiser? There are two major considerations here: efficacy of the product and making the experience pleasant for the user. Product Efficacy Alcohol content: The WHO and America’s CDC recommend hand sanitisers with at least 60% alcohol content. Many quality manufacturers contain 70%, Cleenol’s included, which kills all enveloped viruses within 60 seconds. Quality testing To be sure that the hand sanitiser you are buying is fit for purpose, you can check that it has been tested against European Standards (EN). The relevant standards are: BS EN 1500 for Hygienic Hand rubs, BS EN 1276 for killing 99.999% of bacteria and BS EN 14476 for killing 99.99% of enveloped viruses (coronaviruses are an example of enveloped viruses). Beyond the effectiveness of the hand sanitiser, the customer experience should be considered. The Product Experience in your hand Viscosity Some hand sanitisers can be very runny and if you are dispensing in a public place, can easily run off the hands onto the floor creating a slip hazard, or run down your sleeve. Either way, the experience is less satisfying for consumers and so may be avoided, increasing the risk of cross-contamination. After effects Some hand sanitisers leave your hands feeling sticky, a sensation most people dislike. Again, if consumers don’t like how it feels, they’re less likely to continue to use the hand sanitiser, increasing your risk. Consider a hand sanitiser that includes a moisturising agent, such as Cleenol’s Medisan 70% Alcohol Hand Sanitiser which contains glycerine. Smell If you’re serving food, this will be of particular concern, as smell directly contributes to taste. If you provide a hand sanitiser that has a strong chemical smell that lingers, it can be unpleasant and alter the dining experience. Ultimately, you want to find a highly effective hand sanitiser to protect your business, staff and patrons whilst improving the customer experience, to benefit from customer trust, ongoing loyalty and repeat business. Different hand sanitisers on the market: alcohol-free hand sanitisers vs. 70% alcohol hand sanitisers News reports had put in doubt the efficacy of alcohol-free hand sanitisers. However Cleenol, with decades of experience in the cleaning industry, recognises that both alcohol-based and alcohol-free hand sanitisers have their place, with advantages and disadvantages to both. Cleenol originally started developing alcohol-free hand sanitiser to satisfy a rapidly growing customer base in the Middle East, where the use of alcohol-based products is not permitted for those observing the Islam faith. Cleenol’s alcohol-free hand sanitiser is certified as Halal by the Halal Monitoring Committee (HMC). Demand for alcohol-free hand sanitisers also grew in hospitals, care homes, prisons and schools with young children or students with special educational needs and disabilities. Alcohol-free hand sanitiser is more suitable for dry skin, and the risk of accidental ingestion of harmful quantities is low due to the relatively low toxicity of the active substances. Active ingredients could include Didecyldimethylammonium chloride (DDAC) or Benzalkonium chloride (BKC), which are both members of the quaternary ammonium compound (QAC) family of disinfectants. You would have to ingest a large amount of these before any ill effects were felt. Additionally, alcohol-free sanitiser can provide long-lasting protection from bacteria and viruses. As it dries, it leaves a protective layer on your skin which acts as a shield, protecting you for up to four hours. What we do know in our post COVID world, is that hand
Now is the time to go digital
10 reasons to go digital with electronic care planning and medication (eMAR) systems Time More time to care Carers never have enough time to care but going digital can provide more. There are so many time-consuming tasks such as writing care notes, completing paper assessments, filling in charts, preparing handovers, and countless other administrative tasks. Going digital can automate many of these tasks and enable the recording of care interactions in real-time, ensuring nothing is left undocumented and saving time that can be better spent providing care. Control Better Control Controlling paper-based systems can be an onerous job. It generates reams of paper that can easily be lost, copied, and, potentially, fall into the wrong hands. Digital care systems are safe and accessible, maintaining the security and confidentiality of your data. This is difficult to achieve with paper because sensitive information must be locked away when not in use per GDPR. Furthermore, digital allows you to determine who can access and what via permission controls. Staff only see what they need to see based on their role. AutumnCare has a number of tools that assist in maintaining security and confidentiality, including this lock screen functionality for use in medication administration rounds! Protection Protect your business Social care is a highly regulated industry and going digital can help you safeguard your business. With multiple regulatory bodies, such as the CQC, CIW, Care Inspectorate, RQIW, Local Authorities and Safeguarding Teams, not to mention families and the justice system. Any of whom can make enquiries or perform inspections at any time and without notice. Going digital makes it easy and efficient to evidence the quality of care you provide. In addition, as a digital system has a complete audit trail, you can be assured the information you are providing is accurate and complete. Costs Costs and environment The most considerable cost saving that going digital can provide is time. While the amount of time saved will vary between service types and roles, this alone makes going digital worthwhile. Additional cost benefits include savings on printing, paper, stationary and confidential waste bin collection. These costs all add up very quickly and are enhanced by the savings in the administrative overhead. Furthermore, going digital reduces paper use and the carbon footprint of regular deliveries. Therefore, going digital can help you become more environmentally friendly. Risk Reduced risk Manual systems carry many risks. It is challenging to manage, analyse and keep data and there is a lack of security. Going digital with your care planning and eMAR can significantly reduce your risk. Using inbuilt alerts ensures that nothing is missed, whether that’s a care plan change or a fall report. Using an eMAR will help reduce medication errors and ensure that the 6 Rs are always met. Going digital also allows the collection of data at the point of care, which can be analysed to identify trends and risks, and demonstrate corrective action. AutumnCare Mobile allows staff to perform clinical assessments and capture notes at the point of care for increased accuracy and care recipient involvement. Retention Improve staff retention Staff recruitment and retention remain long-standing challenges for the care sector, and many factors contribute to the successful retention of staff. Morale is a crucial factor in retaining staff. Using electronic care systems to change the focus from the administration to the delivery of care helps stage engage more with service users. Additionally, providing smart tools like care planning and eMAR software to reduce the administrative burden will decrease staff stress. Quality Improved quality of care With pre-built assessments covering all aspects of health, you can get to know your service users intimately. But it’s not just health; other characteristics such as emotion, likes/dislikes and how they correspond to a wide range of activities can be recorded. Because any changes can be affected at the point of care, updates become a true reflection of the care (rather than a delayed update at the end of a long shift). This information is then easily accessible by other system users, supporting a personalised care experience. Evidence Demonstrate quality of care delivery While the delivery of person-centred care is paramount, care providers must also provide evidence of the care they deliver, and regulatory bodies are actively encouraging the user of technology. For example, the CQC states that the care provider should look to embrace technology that helps monitor care delivery. During an inspection, under the Effective key line of enquiry (KLOE), question E1.3 asks How is technology and equipment used to enhance the delivery of effective care and treatment and to support people’s independence? Digital care plans are the best way to achieve this! Visibility Improved visibility Electronic care systems ensure that managers have real-time access to notes and information to instantly understand the care provided and help identify changes that need to be made to improve the quality of care. On an electronic care system, it is much easier to see what is going on if you are contacted out of hours or on the go. A digital system allows you to log in remotely to see what has been happening across the entire care service at a glance. AutumnCare contains a customisable Dashboard to provide Managers with a snapshot of what is occurring across the care service at any point in time. Users Happier service users Last, and by no means least, going digital can make your service users happier. Digital systems enable you to spend more time caring and less time on administration. There are benefits to happy service users, including positive reviews from family and friends, which may help grow your service. Wondering how to go digital? If you’re unsure of how to get started in your digital transformation, AutumnCare can help! AutumnCare provides specialist digital care planning and eMAR software, enabling providers to migrate to a digital system and providing the foundations for outstanding care. We can walk you through what is required step by step, as well as provide training and support
