Fulcrum Care Strengthens Leadership Team
Fulcrum Care is delighted to announce the appointment of three highly experienced professionals as divisional heads, further enhancing its service offerings in the care sector. These strategic appointments reflect Fulcrum’s commitment to delivering excellence in care management, regulatory compliance, and service improvement. With a distinguished career spanning regulatory compliance, governance, and healthcare leadership, Katherine Williams steps into the role of Head of Proactive Services (Audits). Katherine has held senior roles within the NHS, Care Quality Commission (CQC), and Health Inspectorate Wales (HIW), leading large-scale regulatory initiatives and playing a key role in health and social care policy development. Her expertise in inspection methodologies and standards implementation will drive Fulcrum’s audit and compliance functions, ensuring care services meet and exceed regulatory requirements. Fulcrum Care welcomes Natalie Davidson as Head of Responsive Services (Southern Region), where she will focus on rapid interventions and turnaround strategies for care services requiring immediate improvement. With a proven track record in managing care homes, driving compliance, and improving operational efficiencies, Natalie’s expertise in crisis management and service transformation will be instrumental in supporting care providers to regain stability and achieve long-term success. Alongside Katherine and Natalie, Fulcrum Care has also appointed a new interim head of managed assets in response to the growing demand for managed service operations in the care sector. Becky Garnett Buchma, Managing Director of Fulcrum Care commented: “We are delighted to welcome Katherine and Natalie to our leadership team. Their combined expertise will be invaluable in helping us deliver best-in-class care management and compliance.” Becky continued: “The new head of managed assets role is critical to our future growth and to the commercial success and financial stability of our clients across the care sector. By ensuring essential operations run smoothly and efficiently, care home managers can focus on what matters most – providing exceptional care for residents.” For more information about Fulcrum Care and its services, please visit https://fulcrumcareconsulting.com/ or contact our friendly team at info@fulcrum.care
Energy Saving v Legionella Risk
How is this achieved? ‘Going green’ is not just a focus on using de-carbonised energy to generate hot water. It’s a combination of efficient generation and reducing waste. Good housekeeping, rational designs/installations and working practices can be effective in saving energy safely and is an addition to a disproportionate focus on decarbonised generation in the quest to ‘going green’. The more complex the solution to decarbonisation is, the greater the cost and potential for mechanical and human error. Can you make the call between ‘just in case’ as guidance, such as ACOP L8 and HSG274, advises or being rational with your design and Legionella risk assessment reflecting actual use? Hot Water Generation Heat Pumps Two main types of heat pump are used to heat domestic hot water. Ground source heat pumps circulate water through pipework installed in the ground, extracting warmth from the ground. Air source heat pumps use fans to pass air across coils to extract the energy from the air. Net-zero incentives direct us to heat pumps, and manufacturers share that the energy output from air source heat pumps is circa 3kW for each 1kW input. This, however, is under optimum conditions, which vary with the UK climate. Note that for this ‘free’ energy, the heat pump requires 1kWe (electrical energy) to generate 3kWt (thermal energy), meaning your electricity demand will significantly increase if your primary energy is currently gas. Additionally, associated plant and equipment combined with the required plant space is costly and sizeable. Heat pump technology continues to improve to overcome the challenge of generating hot water at the required operational temperature. Manufacturers advise that low-grade heat is a thing of the past. However, it still needs to be checked that temperatures are achievable through the UK seasons and that achieving 70oC for the pasteurisation of the hot water system is also possible. It may be that you will need supplementary heating. Solar thermal energy Solar water heating starts with solar collectors, panels or tubes that circulate a mixture of water and anti-freeze to and from the hot water cylinder. Due to the UK climate, hot water cannot be guaranteed all year round; therefore, a supplementary heat source, e.g., an immersion heater, is needed to achieve 60oC therefore the least suitable for the UK climate. Solar / Photovoltaic (PV) Panels PV panels are the most common domestic renewable energy source in the UK. They capture the sun’s energy and convert it into electricity and are a supplementary source to the mains electricity installed; therefore, there is no need for a supplementary heat source for generating hot water. Energy Saving Water Boilers vs. Kettles Are you conscious of this situation at home, filling a kettle just for one hot drink? The same logic applies in the workplace; hence, since the 1980s, wall-hung water boilers have brought efficiency as they only heat the replenished water following someone making a cuppa. Yes, there are standing losses, but the water boiler insulation slows down the rate of heat loss. Water Coolers Water coolers are often the expected source of drinking water in many large facilities. Some find that the refreshment of chilled drinking water is better than the water from a tap, but if you are serious about ‘going green’, have you ever thought about avoiding their installation? Avoiding water coolers: – If water coolers are to be installed be rational in their number and install only in centralised high-use areas to improve use. Domestic water outlets Habits of ‘future-proofing’ facilities bring excess, and outlets should only be installed if needed. Avoid outlets you think will be used or those ‘just in case’ as this will bring ‘by design’ infrequently used outlets that require dedicated flushing regimes using resources, water and energy (hot water generation/booster pumps). For example, have you included dedicated outlets installed for the window cleaning contractor who attends maybe twice a year, giving you the need to flush weekly for 50 weeks, and then find that the contractor uses their own distilled water? Healthcare standards are adopting this approach, primarily for improved patient care, by omitting wash-hand basins in patient rooms (removing the hazard) if en-suite bathrooms are present. Thermal Insulation – keeping the hot water hot and cold water cold Piped services and plant and equipment should be adequately insulated. Often, hot and cold water pipes are routed side by side in service risers and ceiling/floor voids. Ensuring pipework is insulated keeps the energy within the hot water pipes, reducing heat gain in the space and reducing the warming impact on insulated cold pipes. Maintaining hot water above 50oC (or 55oC in healthcare premises) and cold water below 20oC is key to lowering legionella risk. Pipe Distribution Losses Insulated pipes still bring distribution losses, so removing hot water centralised pipework removes the associated distribution losses. Approaches can include using localised mini-plate heat exchangers (heat interface units) served from a centralised heating network or point-of-use electric water heaters can be used. Each approach does, however, come with its varied characteristics and components; consequently, it should be selected on an informed basis via the Water Safety Project Design Review. Either way, reducing hot water centralised pipework and plant reduces the system volume, energy losses and risk from components like calorifiers. ‘Value’ Engineering True value engineering is where the justification for keeping or adding quality to minimise risk, and Op Ex occurs, i.e. remote monitoring that can provide data to inform if outlets are infrequently used. Or if we are talking omissions, it’s removing thermostatic mixing valves (TMVs) / taps where the scalding risk assessment has identified this opportunity. ‘Gloves off’ approach Disposable gloves bring increased bacteria risk. They create moisture and warmth on the hands, an ideal environment for bacteria to grow, as well as cross-contamination from contact with various surfaces. Avoiding unnecessary use of gloves removes the environmental impact from both the disposal aspect and the manufacturing and transportation costs (embodied carbon). Gloves should not be a substitute for hand washing; therefore, the ‘Gloves
AI can support workers with dementia
Study challenges stereotype that dementia is incompatible with digital work Video: Dr James Fletcher on digitalization and dementia People with dementia can enjoy productive and rewarding working lives in the digital era, contrary to the widespread stereotype that dementia is incompatible with the use of modern technology, according to new research from the University of Bath. The study – Working lives with dementia: A digital futures perspective – argues that the digital revolution risks exacerbating inequalities amongst those with diverse needs but that organisations can and should develop, adapt and deploy digital technology and the working environment to help those with dementia to continue in employment. “The bottom line is that we have an ageing population and workforce in which dementia will feature and which should, and can be, accommodated by the judicious use of digital technology and adapting working conditions. The reality is, this is not dealt with in any meaningful way right now – there are very rarely strategies in place,” said Dr James Fletcher of the University of Bath School of Management. “There is widespread prejudice that those with dementia cannot cope with, or benefit from, digital technology, and they often get bundled into the same category as the oldest people. But it’s worth putting some perspective on this – an experienced 60-year-old employee with early stage dementia will have grown up through the digital, internet and social media revolutions – and with the right support, they will still have much to offer,” Dr Fletcher said. The study was published as the UK government announced its welfare reform plans, part of which is to encourage more disabled people into work. Dr Fletcher said he hoped the research could be a useful example of the prospects and challenges of fulfilling that goal. Dr Fletcher noted that quite simple adjustments to the working environment, such as improving workstation lighting, using appropriate fonts and colour schemes, and providing workers with calendars, voice activated controls, and automatic reminders could make a big difference for somebody diagnosed with dementia. “And AI offers really interesting opportunities – it is superb at solving many of the problems faced by those with dementia, such as finding words, organising text and putting words in the right sequence. Couple that with the potential offered by hybrid working for those with dementia, and you can see the benefits for both employees and companies,” he said. Dr Fletcher and his co-researcher Dr Olivia Brown argue that dementia is not inherently disabling and that its impact depends heavily on the environment and surroundings in which an employee is operating. Employers might consider, for example, that an employee with dementia may be able to access a building with a swipe card but may be foiled if access relies on codes that they have to remember. “We need to approach this in the way we already respond to people with diverse needs, which is already familiar to most employees. Also, there is a misplaced tendency to see a dementia diagnosis in black and white terms when the reality is, the effects can vary day-to-day and hour-to-hour depending on environment and relationships,” Dr Brown said. Dr Fletcher said that employees could suffer tremendous stress from diagnosis and disclosing this to their employer, with some developing strategies to conceal their condition. He said that, while we lack good statistics, it appears that the ‘vast majority’ of those diagnosed with dementia go into unemployment, often unwillingly. “There are many who could stay in the workforce and don’t. And this is not just an issue for older people – growing numbers of younger people are being diagnosed,” he said. The researchers noted that dementia is often considered to be a post-retirement phenomenon, but estimates suggest that 9% of the 35.6 million people worldwide with dementia are under 65 years of age, with around 370,000 new cases annually. mailto:press@bath.ac.uk
Residents at Harefield care home enjoy visit from MP
HC-One’s Cedar House Care Home in Harefield, Middlesex, was visited on Friday, March 21, by Member of Parliament (MP) for Ruislip, Northwood and Pinner, David Simmonds. Residents and colleagues of the HC-One owned care home enjoyed meeting their MP, David Simmonds, and chatting to him about what life is like at Cedar House Care Home – which is an integral part of the local Harefield community. MP David Simmonds enjoyed a tour round the 42 bedded residential, nursing and nursing dementia care home, including the hair salon, cinema, kitchenette, lounge, ensuite bedrooms and gardens. The team showcased the home’s recent refurbishment work in their lounges, their new electric powered bathtubs and bedrooms to MP, David Simmonds. Cedar House’s residents’ choir also sung a selection of songs to MP David Simmonds in the lounge. Patience Sibanda, HC-One’s Cedar House Care Home Manager, commented: “We were delighted to welcome MP David Simmonds to our home. Everyone had a great time, chatting and discussing key issues they care about and what actions can be taken to overcome them.” David Simmonds, Member of Parliament (MP) for Ruislip, Northwood and Pinner, said: “I am delighted to be invited back to Cedar House in Harefield to see the fantastic work being done by the care home staff to support residents. “I am grateful to the hard-working staff who care so passionately about the residents, their commitment to the highest standards is certainly commendable. The excellent work being done by Patience and her team is evident through not only their ‘good’ CQC rating but more importantly in the high spirits of the home’s residents.” For more information on HC-One homes in your area visit www.hc-one.co.uk/carehomes.
Torsion Care & Torsion Projects
Torsion Group has announced key leadership appointments within Torsion Care and Torsion Projects as the business continues to expand in line with its strategic growth plan. In 2024, Torsion Care was highly active, completing the acquisition of six new schemes and successfully delivering four care homes & 2 retirement living schemes. Since its inception in 2019, Torsion Care has delivered 423 care bedrooms across seven schemes and 264 retirement living apartments. The business has also secured a pipeline of 448 additional units, with a future pipeline of 1,898 beds and apartments, representing a total gross development value (GDV) of £364 million. Leadership Appointments Martin Hutson – CEO, Torsion Care & Torsion Projects Martin Hutson has been appointed Chief Executive Officer (CEO) of Torsion Care and Torsion Projects, following the continued expansion of the business. He steps into this role from his previous position as Managing Director of Torsion Care. Under Martin’s leadership, Torsion Care has experienced significant growth, establishing itself as a market leader in the care sector. He will continue to drive the company’s ambitious expansion in care and retirement living, strengthening investment partnerships and advancing its vertically integrated model of Invest, Develop, Construct, and Operate. John Currie continues his leadership as Managing Director of Torsion Projects, ensuring the successful delivery of high-quality developments across the business. Ian Ward – Managing Director, Torsion Care Ian Ward has been promoted to Managing Director of Torsion Care, recognising his outstanding contributions to the business. Since joining the business in 2021, Ian has played a key role in strengthening operations and driving expansion. In his new role, he will lead the day-to-day operations, strategic growth, and reporting functions of Torsion Care. Commenting on the promotions, Martin Hutson said: “I am thrilled to announce the well-deserved promotion of Ian Ward to Managing Director of Torsion Care. Ian has been an invaluable member of our team, demonstrating outstanding leadership and commitment to our vision. His expertise in care and retirement living developments, coupled with his deep understanding of operational oversight, makes him the perfect leader to drive the business forward in this next chapter.” Dan Spencer, Founder & CEO of Torsion Group, added: “Martin has been an exceptional business partner, driving the rapid growth of Torsion Care and establishing it as a market leader in the care and retirement living sector. His strategic vision and ability to deliver results have played a crucial role in the success of the business. With an exciting pipeline of developments ahead, I have every confidence that Martin and Ian will continue to build on this momentum, forging strong partnerships and delivering outstanding schemes that set new industry standards.” Following success across the Midlands and North as well as expansion into the South, Torsion Care has also announced the promotion of Chris Burns from Land Director to Investment & Acquisitions Director. Chris is an integral part of the senior management team at Torsion Care and is now focussed on driving forward new opportunities and partnerships in the sector. Torsion Care continues to establish itself as a leading care home developer in the UK, with a record-breaking pipeline and a commitment to sustainability, innovation, and strategic partnerships. Torsion Group of Companies delivers a fully vertically integrated model, combining expertise in investment, development, construction, operation, and value optimisation across residential, student accommodation, and care & retirement living. This approach enables land acquisition, maximised opportunities, and the seamless delivery of high-quality developments while ensuring long-term value creation. As a privately owned business, Torsion employs over 300 people and has successfully delivered more than £1 billion of real estate and 30,000 beds across all living sectors in the UK since 2015. Its solutions-driven approach ensures seamless project delivery, earning Property Week’s Developer of the Year award in both 2023 and 2024. In 2024, the business also received the Health and Wellbeing Award at the Excellence in Business Awards Yorkshire, while Dan Spencer was named Property Personality of the Year at the Insider Media Awards Yorkshire, recognising his leadership and contribution to the industry. Torsion Care has been shortlisted for Developer of the Year 2025 at the Health Investors Awards. With a strong focus on innovation, quality, and sustainability, Torsion Group continues to set new industry standards in care, retirement living, and residential development. For more information, visit: www.torsiongroup.co.uk
Pioneering immersive virtual dementia tour
FRIENDS OF THE ELDERLY’S CARE HOMES TAKE PART IN PIONEERING IMMERSIVE VIRTUAL DEMENTIA TOUR Care Teams from The Lawn, the Alton-based residential care home, and Redcot Residential Care Home in Haslemere, both run by charity, Friends of the Elderly, which is celebrating its 120th Anniversary this year, were joined by relatives and took part in an immersive Virtual Dementia Tour (VDT) experience, designed to give participants a more profound and clearer understanding of what it’s like to live with dementia. The care team members were keen to participate in the innovative and thought provoking event, and relatives of residents who are living with dementia at both care homes wanted to join in to learn more as well. “It was extremely important for the care teams to attend the virtual dementia tour experience, and great to have relatives join us for the training as well,” said Alina Gutu, the Registered Manager at The Lawn. “By taking part, everyone had a first-hand opportunity to experience and fully understand what daily life is like for the residents they care for, or relatives they love, who are living with dementia.” The VDT is delivered by Training 2 CARE, the UK’s sole provider the experiential training. “The VDT took place in a mobile simulator at The Lawn which allowed us to see and feel the challenges faced by the residents who are living with dementia,” added Redcot’s Interim Manager, Staci Abernethy. “The training was totally immersive and gave us all the experience of what the world of dementia is really like. Being shrouded in the sensory experience gave all the participants a deeper appreciation of dementia and what residents are feeling every day. “The VDT has really helped us to get a greater understand our residents’ daily dementia lives on a stronger, more meaningful level,” continued Alina. Through its Dementia Education Programme, the Charity now has 68 trained Dementia Champions who work in its care homes and day care services, providing the best support and care to those who are living with dementia. During the VDT, relatives and care team members experienced a detailed simulation, unlike anything they had experienced before. “It was as if the window blinds had been rolled up and we’d stepped out into the vast universe of dementia,” continued Alina. “Before we began the training, we were all given a range of items – sound distorting headphones, bulky gloves which created the sense of not being able to feel, sight altering glasses which altered and twisted our vision and lumpy, misshapen insoles which went in our shoes and created a nasty simulated pins and needles sensation as we walked around.” When the relatives and care team participants entered the VDT, they encountered total sensory disorientation. “Our vision, movements, hearing and sense of touch were totally warped and twisted to reflect and let us experience the senses and physical sensations of a person who is living with dementia,” added Staci. “Walking in the shoes of a person who is living with dementia and experiencing everyday life was very confusing. Feeling confused, vulnerable and scared all at once was very disconcerting and distressing – and humbling,” continued Alina. The participants were asked to complete a few simple tasks, but with sensory distractions such as loud noises and flashing lights coupled with the absence of touch, distorted vision and the incapacitating pins and needles, everyone agreed that it was hard – if not impossible – to complete the tasks, which left them feeling frustrated, angry and disheartened. “To have the opportunity to experience the emotions, feelings and sensations of a person living with dementia was very overwhelming,” added Staci. “I became anxious, nervous and apprehensive, all of which the Training 2 CARE team said were common feelings.” “Each member of the care teams at The Lawn and Redcot are passionate about their work and devoted to the residents. We are all completely focused on supporting and caring for our residents, 24/7. By participating in the VDT, we have all taken away a greater appreciation, understanding and comprehension of what the residents who are living with dementia experience every day. This, in turn, has helped us to ensure we make sure that each resident has the best experience we can provide, every minute of every day,” concluded Alina. www.fote.org.uk
Care home’s special friendship story
Friendship is s important at all stages in your life, and even more so in later life! Charlotte Scarrow, spokesperson for Elmfield Care, shares her thoughts on why friendship is so important amongst the care home residents. Charlotte explains: “For those in care homes, forging new friendships with other residents and care staff is integral to helping combat feelings of loneliness and isolation, which unfortunately can be very common in care home residents. Friendship also makes it easier to deal with difficult challenges and situations that may arise, providing advice, emotional support or simply just distraction. “Conversations, activities and laughter shared with friends doesn’t only help improve quality of life but it can also help with mental stimulation and help to keep cognitive functions sharp amongst an ageing population. “Giving residents the time and opportunities to form these strong bonds is important so socialising and using spare time for activities such as silent discos, bingo andsit-down exercise sessions can help the residents to feel a closeness and bond over shared experiences. Not to mention the physical and mental benefits of such activities.” A special bond between resident Max and care worker Gemma formed at Flowers Manor care home in Chippenham, and led them to get tattoos together. Max had always loved tattoos but his wife was against him getting one, but after seeing all the beautiful tattoos that staff and residents at the home had, he wanted to join the club! With Max having Parkinsons and Lewy body dementia, finding a tattoo artist proved slightly difficult, however, the pair found the perfect person for the job in Chippenham where they both got some ink. After always having Beagles in his life, Max sadly had to leave behind his beagle Brodie when he moved into the home, so he wanted a tattoo of his dog, meaning he was never far away from his best friend. The pair are continuing to discuss a bucket list of activities and achievements that Max can tick off during his time at Flowers Manor. One of these things was abungee jump in New Zealand, however, this may need a rethink to something more achievable!
Care Show London
With a deepened understanding of the importance of nutrition and hydration on health and well-being, a closer look at care catering has never been more important. This in mind, Care Show London will feature a brand-new Catering, Hydration & Nutrition Theatre on 30 April – 1 May at Excel London. A must-see for all chefs and procurement leads who are looking to stay ahead of the game, this new conference theatre will bring expert-led talks and cooking demonstrations to the front and centre of the social care sector. As resident-centred care and sustainable practices is being prioritised, innovative catering solutions will become crucial in improving both resident satisfaction and the reputation of care homes, raising the standard for nutrition and well-being throughout the sector. It’s well known that the CQC places a sharp focus on meeting nutritional needs under Regulation 14 of the Health and Social Care Act ensuring that care providers are required to deliver meals that promote good quality of life, promote health, and cater to individual dietary preferences, religious beliefs, and cultural needs. Government updates to the Buying Standards for Food and Catering Services (GBSF) also aim to ensure that meals served in care settings meet the latest dietary recommendations, including reducing salt and sugar while increasing essential nutrients, such as Omega 3s. The Catering, Hydration & Nutrition Theatre will provide insights into how to adapt your services to these evolving standards, bringing to the table practical demonstrations from industry-leading chefs and nutritional experts. No half-baked solutions here! Discover some of the session highlights: Wednesday 30 April | 13:30 – 14:00 Focusing on Omega 3 fats for cognition: should we be paying greater attention? Discover how Omega 3 fats boost memory, mood, and mental clarity in older adults. Thursday 1 May | 12:00 – 13:00 LIVE cooking demo: the power of nutrients Learn how to maximise nutrition in care meals without compromising on taste! Thursday 1 May | 13:30 – 14:00 Good care for vegetarians & vegans in later life Find out how to create balanced, ethical menus that cater to residents’ dietary needs. Thursday 1 May | 14:10 – 14:40 Better planning, better care: budgeting & menu planning Discover cost-effective strategies to deliver quality, nutritious meals on a budget. Catering in the care sector isn’t just about meeting regulations – it’s about creating an environment where nutrition and hydration can enhance the lives of those relying on care. From discovering the power of nutrients, improving provision for vegetarian/vegan residents, and cooking on a budget, to watching live demonstrations from the hottest chefs in the business, you’ll leave inspired to transform your approach to catering. Don’t miss this opportunity to see how catering services can be a game-changer in social care. Visit the Catering, Hydration & Nutrition Theatre at Care Show London, 30 April – 1 May 2025, and take your catering services to the next level. Delegates can register to attend for free online: https://care-show-london-2025.reg.buzz/cateringpr For exhibition and sponsorship opportunities, please contact Matthew Moore on m.moore@closerstillmedia.com
Free Health Checks with ‘Bluebird Care Assist’ Programme
The leading home care provider has announced the introduction of ‘Bluebird Care Assist’ which will give customers the opportunity to have free health checks at home. The Bluebird Care Assist free health check programme gives Bluebird Care’s Care Professionals the skills and tools needed to carry out essential NHS health checks traditionally reserved for clinical healthcare staff such as Nurses. Using the boxes, developed with Whzan, Care Professionals across Bluebird Care’s 209 UK offices can assess customers’ vital signs, activity and National Early Warning Signs (NEWS)2 – including blood pressure, oxygen levels, and hydration and nutrition levels. These health and wellbeing markers can be monitored in-person and remotely over time, analysing the data to spot and address potential issues at the first signs of concern. The Bluebird Care Assist boxes, launching across Bluebird Care’s UK offices through 2025, support Bluebird Care’s mission to help everyone to live life on their terms, in their own homes. The national rollout of the programme comes after several years of demonstrating the positive impact of this initiative in a number of Bluebird Care’s franchise businesses. During the initial testing phase of Bluebird Care Assist, the team have seen transformative results. One customer suffered regular Urinary Tract Infections, which saw her stay in hospital for two weeks at a time. Thanks to Bluebird Care Assist, as soon as the early warning signs of a UTI are picked up, via the GP, early treatment can prevent the infection from taking hold. The result is lessened pain and distress for the customer and her family – and a cost saving to the over-burdened hospital system by allowing her to remain at home. Thanks to the network-wide investment, Bluebird Care will now be able to introduce the complementary health checks from the first moment a customer joins them. The national roll out also gives people across the country greater access to healthcare services without the administrative and time burden it can take to visit in-person services. Customers and their families will be able to monitor their health remotely too, providing increased peace of mind. Using Bluebird Care Assist, Care Professionals are given the confidence and tools to ensure their care is truly evidence-based and bespoke. Sean & Jordan Byrne, Directors of Bluebird Care Medway and Swale, said: “We’ve fully integrated Bluebird Care Assist into our core offer for customers and the results have been remarkable. As well as preventing health conditions from worsening, it also gives families real peace of mind. Our Care Professionals walk through the front door with all the tools they need to look after their loved one’s health and wellbeing in the comfort and familiarity of their own home.” Lee Walsh, Director of Operations, Bluebird Care, said: “We’re proud to be bringing Bluebird Care Assist to our 209 UK offices in the latest step in our journey to transform our offer for customers who wish to remain in the comfort and familiarity of their own homes. We know that our Care Professionals are uniquely qualified to understand a person’s whole picture of care and so equipping them to carry out essential health checks simply makes sense. This integrated, digitally-supported model is the future of care – and after 20 years at the forefront of home care, we’re excited to be introducing it to tens of thousands of homes.” https://www.bluebirdcare.co.uk
