All your Data Protection Needs  – Covered

All your Data Protection Needs  – Covered

The GDPR deadline has passed, but compliance need not be a daunting task. ZURI, the mobile, web-based care management solution developed by Care Software Solutions, has got all your GDPR compliance needs covered. 

The EU General Data Protection Regulation becomes active on the 25thof May 2018, and contains requirements on how businesses process and protect personal information. In the health care industry, protecting sensitive information is nothing new, what is new is that GDPR requires that the organisation must be able to describe how keeping this sensitive information safe is intended before doing so and show how it will remain compliant through policies, procedures and guidelines. This is where Zuri comes in.   

Sidmouth’s Malden House Celebrates “Outstanding” Rating from CQC

Hartford Care

Hartford Care is proud to announce that Malden House Care Home in Sidmouth, has received an overall ‘Outstanding’ rating from the Care Quality Commission (CQC) – the first Outstanding rating for the Hartford Care family.

Malden House, providing care to older people and those who live with dementia, was found to be Outstanding following an inspection in March 2018, based on its ability to deliver well led, responsive, caring and effective approaches to care, and was commended for safety.

The CQC report stated:

Hill Care MD shortlisted for Barclays Yorkshire Women in Business Award

Business Awards

CARE home boss Wendy Waddicor has been shortlisted for the Barclays Yorkshire Women in Business Awards 2018.

The managing director of the Hill Care Group joins other nominees who have made an outstanding contribution to business in the Yorkshire and Humber region.

Wendy has been the head of Hill Care, which has its headquarters in Chesterfield and homes across the North, since 2006.

She has overseen the company’s growth from two homes to 38 with almost 2,000 beds, generating a turnover of over £50m, doubling in size in the last year alone.

She said: 

Midlands end of life care service rated Outstanding by the CQC

CQC success

The Care Quality Commission (CQC) has found the quality of care provided by Marie Curie Nursing and Domiciliary Care Service, Central Region (MCNS Central), to be Outstanding following an inspection.

This service provides palliative and end of life care services to adults with terminal illnesses across the West and East Midlands. It supports people in their own homes across Lincolnshire, Leicestershire, Staffordshire, Stoke, Derbyshire, Birmingham, Solihull, Warwickshire, Walsall and Dudley. 

At the time of the inspection there were more than 300 people receiving the service.

Coming Clean

Care home environment

Guests expect high standards when visiting respected hotels, standards that should undoubtedly be replicated in the care home environment.

Comfort and cleanliness are the most important factors when providing guests with a ‘home away from home’ feel – a crucial experience for both care homes and hotels to deliver. In fact, from the moment people enter a care home, it’s important to make a positive first impression. Guests expect to be greeted with a homely, clean and friendly environment, while their friends and families need to be assured their loved ones are in safe hands – your cleaning practices will be a key indicator of this.

Volunteers wanted for care home’s edible garden project

Volunteers wanted for care home’s edible garden project

An edible garden project is calling for volunteers to help tend the latest crop of produce. Lever Edge Care Home won funding from the Bolton Transformation Fund to install the multi-sensory garden – which includes fruit, vegetables and herbs.

The home now runs regular gardening sessions with Natural Education, a Bolton-based initiative aiming to improve mental health through outdoor activities.

Volunteers are being welcomed to the Monday sessions, running from 10am to 3pm every week.

They are also running a Grow Your Own Pizza session during the school half-term holiday, from 1pm to 3pm on Monday, 28th May.

Wolverhampton domiciliary care agency rated Outstanding by the Care Quality Commission

Wolverhampton domiciliary care agency rated Outstanding by the Care Quality Commission

The Care Quality Commission has found the quality of care provided by Care 4 U Wolverhampton, to be Outstanding following an inspection in March.  

Care 4 U Wolverhampton is a domiciliary care agency which provides personal care to older adults living in their own houses and flats in the community. 

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on CQC’s website: 

Flumpet craze comes to Hartlepool to raise funds for hospice

Flumpet craze comes to Hartlepool to raise funds for hospice

The Flumpet Craze is invading Hartlepool as elderly residents sold the cute, cuddly toys to generate donations for a local hospice.

The residents and staff at Queens Meadow Care Home, on Stockton Road, have been supporting Alice House Hospice with their fundraising activities.

The hospice cares for those with life limiting illnesses and their loved ones in Hartlepool and East Durham.

So far, the home has raised over £30 through the sale of the Flumpets, which are designed by Care Fundraising Supplies and sold for £1.50 each.

Queens Meadow Care Home and its sister Bannatyne Lodge Care Home, in Peterlee, are also supporting the upcoming Alice House Hospice Colour Run.

Brenda gets Employee of the Month at 79

Brenda gets Employee of the Month at 79

A 79-YEAR-OLD care home worker has been awarded Employee of the Month after more than two decades of service.

Brenda Tooby is a domestic cleaner at Alderwood Care Home, in Salford, where she started working at the age of 59.

Emma Willoughby, home manager, said: “She never complains and always has a smile. She goes the extra mile for the residents and is the life and soul of the home.

“All the staff and residents at Alderwood Care Home appreciate everything Brenda has done and continues to do.”

Alderwood was Brenda’s first care home job, having lived in Salford her entire life.

Born in Boothstown in 1939, she was one of nine children.

Nursing home residents go back to the 50s with new ‘reminiscence pod’

Reminiscence pod

Residents at Barking Hall nursing home in Barking, near Needham Market, are enjoying remembering the fun of the fifties thanks to a new Reminiscence pod that has been created in the grounds of the home.

Staff at the home, which is part of the Healthcare Homes Group, have transformed a summer house in the garden, converting it into a Reminiscence pod which resembles an 1950s style American diner.

The pod was officially opened by resident Marjorie Abbott during a recent open day celebration at Barking Hall at the end of April.  Marjorie has lived at the home for 16 years – longer than any other current resident.

Care home resident’s life saved using Dechoker


As part of its ongoing commitment to resident safety, earlier this year New Care took the decision to install Dechoker devices across its existing and increasing portfolio of high-quality care homes. Last month, it was this decision that resulted in the first UK life to be saved using a Dechoker since the device was launched here late last year.

In April, a resident at New Care’s Ashland Manor Care Home in Sale, Manchester began to choke on a piece of food whilst eating breakfast. Care Staff responded immediately however within a very short space of time the 97-year old became unresponsive and started to turn blue.

Teesside care homes celebrate royal wedding with parties

Teesside care homes celebrate royal wedding with parties

Royal wedding celebrations have taken place at care homes across Teesside – from a mock ceremony to parties.

The Gables Care Home, in Middlesbrough, made the most of the sunshine and held their royal wedding ceremony outside.

Home manager Kate Charlton played the groom and care assistant Farrah Brannigan was the bride.

Care assistant Julie Pink was bridesmaid, resident Jean Polano was mother of the bride, and activities coordinator Cath Taylor was the vicar.

Homemade cake from resident Margaret Thomas’s daughter, Alison Small, was served after the ceremony, when a picnic with party food and bucks fizz was held.

Nurse at Balhousie Care Group uses A&E experience to make difference to elderly residents


When Kate, a nurse and re-enablement champion at Balhousie Coupar Angus care home, joined Balhousie Care Group in late 2016 she thought it would be a temporary move for her. After four decades working in a range of demanding, high-octane nursing roles, Kate's perception of what it took to work in a care home has altered dramatically.

"When I qualified as a nurse, I wanted to work in A&E so that's what I did for 14 years," Kate explained. "It was hard work, but always interesting and no one day was ever the same. After I had a career break to have my three children, I went into occupational health working for companies such as NCR in Dundee and Gleneagles Hotel. Each job was diverse and I was always learning."

Inspiring outstanding practice at Care Roadshow Birmingham

Inspiring outstanding practice at Care Roadshow Birmingham

Returning to Villa Park Stadium on 3rd July, Care Roadshow aims to inform and inspire its visitors throughout the one-day event. Free educational seminars will be running across the day from 10am onwards and include an array of speakers from Care Quality Commission to Ladder to the Moon focussing on innovation and outstanding practice.

Developed with care practitioners in mind, the programme has been carefully selected to ensure that all aspects of the care industry are considered from a diverse range of exhibitors providing support on the latest technologies and innovations, to speakers covering inspections, dementia and training that consistently innovates, improves and delivers high quality outcomes.