Healthcare staff tackle Great North Run on behalf of local hospice
Kind-hearted healthcare professionals from Nuffield Health Newcastle Hospital will complete the forthcoming Great North Run in aid of local charity St Oswald’s Hospice. Gemma McGlen, Supplies Lead at Nuffield Newcastle, will run her 4th GNR alongside 9 of her colleagues. The group are running to raise funds and awareness for St Oswald’s Hospice, a specialist palliative care provider for babies, children, young people and adults living with life limiting illnesses and their families. Gemma, who organised the team run, suggested fundraising for the hospice as they recently supported her colleague and close friend. Gemma said: “My friend recently lost a family member who was cared for at St Oswald’s. They were understandably devastated, but felt the hospice went the extra mile to ensure their loved one was comfortable and cared for with compassion, dignity and respect. “Alongside the amazing care they provide, St Oswald’s also offered bereavement support and one on one therapy. My friend really benefitted from both services, it helped them feel less alone during such a difficult time. “Between 2017 and 2018 the hospice cared for 2,249 babies, children, young people and adults. It’s important that St Oswald’s receives support, so they can continue to offer their life changing services to the residents of the North East.” The Nuffield Health Great North Run team is made up of colleagues, Gemma McGlen, Joanne Sterry, Jonathan Sterry, Bryn Scott, Georgia Little, Derek Thompson, Phil Middleton, Leonie Morton, Graeme Whyman, Louise Johnson and Lyndsay Johnson. The team have set a fundraising target of £3000, which they’re close to achieving due to ongoing fundraising efforts such as coffee and cake sales, raffles and a quiz. They hope to make even more for the hospice through their Just Giving page which will remain live for a short period of time after the run. Emily Corney, Fundraiser at St Oswald’s Hospice said: “We can’t thank the staff at Nuffield Health enough, the Great North Run is a monumental challenge which thousands of people take part in each year to raise money for charity. St Oswald’s needs to make £7.5m a year through charitable giving to keep providing support for the people of the North East. It’s events like the GNR and the Nuffield Health runners that help us to do this. “We’ll be there at the end of the run in our big charity tent, there’ll be lots of support for our brave runners completing the route. I also think Nuffield have the biggest team of 10 so we’ll be counting everyone in as they arrive. We can’t wait for the big day.” Staff at Nuffield Health Newcastle regularly support local charities throughout the year. To find out more about their fundraising and to donate visit: www.justgiving.com/companyteams/Nuffield2019.
Community Driving Service Launches In Poole
Driving Miss Daisy, a community companion service, which launched in the UK in 2014, has arrived in Poole. Synonymous with and inspired by the Academy Award winning film (which featured Morgan Freeman as a driver for his elderly client) the Driving Miss Daisy idea originated in New Zealand with just a single vehicle, but has now developed in to a global franchise. Due to the demand for services, Driving Miss Daisy UK has expanded from its first location in Lee on the Solent, Hampshire in January 2015 and is now as far north as Glasgow in Scotland. Former Poole Council employee, Lesley Samways is just the first to join the team in Poole and had the following to say. “I have always been passionate about helping people and have previously run my own child minding business and been a carer with Poole Borough Council. This new role enables me to help people get out and about, retain their independence and have fun. I’ve already provided transport for an elderly lady to attend a wedding, trips to the hospital and a gentleman with learning difficulties to a holiday in Gloucestershire. Every journey is different, and anything is possible! We really do make a difference to people’s lives and I get real job satisfaction too!” Director of Business Development, Chris White, says ‘DMD is delighted to be setting up in Poole, as the area has so much to offer and we’ve already provided trips to the Harbour, plus some of the local restaurants and tourist hotspots. What sets us apart from other transport providers is the companionship we provide. We can help with so much, from getting to and from air or sea ports for that much treasured holiday, plus arranging and taking clients to numerous appointments (such as for healthcare, or simply the hairdressers or to the social club). Driving Miss Daisy goes that one step further by organising day trips to visit places people really want to see and its driver/companion is there to assist people throughout the journey.’ One of the key reasons behind why Driving Miss Daisy has been so well received by the elderly and those that care for them, is that their companion drivers give clients back their independence in a reliable, safe and secure environment. The ethos behind their service is ‘We’re family when family can’t be there’which is invaluable in the UK’s current overstretched climate. For further information please visit our website www.drivingmissdaisy.co.uk or to book Lesley’s Daisy car in Poole, please call 0333 014 6211
Specialist care home rated ‘outstanding’ for being “responsive”
A Dover care home for people with autism and learning disabilities has been rated ‘outstanding’ for being “responsive” by the health and social care watchdog, the Care Quality Commission (CQC). Inspectors ranked Swerford House‘outstanding’ in the “responsive” assessment category, following a recent inspection. The CQC said, “People were supported to live meaningful lives, reaching and exceeding goals they chose for themselves.” Inspectors said, “People were supported to live full, active busy lives, taking part in a range of activities they chose for themselves. During the inspection, most people were in and out of the house, having chosen specific activities they wanted to part in during the day. A relative told us, ‘The staff all work so hard for their residents to make their lives as fulfilling as they can for the individual’.” The CQC mentioned how residents “were part of their community, and known locally at shops, cafes and restaurants”. A resident regularly goes to see his local football team play, and a staff member told inspectors “everyone knows him on the bus, they say hello and he gives them the thumbs up.” The report praised staff for supporting residents to “achieve things for the first time”, including helping one resident to go on their first ever holiday. A resident’s relative told inspectors that staff went “over and above” in supporting their family member to attend a wedding. The CQC rated the service ‘good’ overall and in each of the other four assessment categories: “is the service safe”, “caring”, “effective” and “well-led”. Inspectors were full of praise for Swerford House in the other four categories. For example, in their review of the “caring” category, inspectors said: “People and staff had formed relationships based on trust and respect. Staff spoke with and about people in a kind, compassionate way that demonstrated this…. Relatives told of us their loves ones were happy living at Swerford. One relative told us, ‘They managed to turn my loved one around in a short time. You can see it in their face, they are the happiest they have been for a long time’.” Swerford House supports adults with autism and/or learning disabilities. The care home is located in Dover, Kent, and is managed by Priory Adult Care, a division within the renowned Priory Group, themental healthcare specialists. Patricia Warman, Registered Manager at Swerford House, said: “I am really thrilled with this report. It reflects the tremendous work that our staff team do here. I want to take this opportunity to thank everyone involved with Swerford House for all of their efforts.” Rebekah Cresswell, Chief Operating Officer at Priory Adult Care, said: “Patricia is an excellent registered manager who always does her very best for the staff team and residents there. The staff team is really effective in helping residents to improve their life skills and supporting them to do the things they enjoy. The feedback from relatives is so pleasing to see.”
Bluebird Care franchisees named top home care providers in six regions
11 Bluebird Care franchisees have been named as a top 20 home care provider across six regions, by leading home care reviews site, homecare.co.uk. The awards are based on reviews from Bluebird Care’s customers and their loved ones, and feedback on home care providers were analysed by homecare.co.uk, before a top 20 list was drawn up for each region. Providers were rated on: Overall Standard, Staff, Care/Support, Management, Treated with Dignity and Value for Money. The full list is as follows: East Midlands North East England South West England West Midlands Scotland Wales Yvonne, Managing Director of Bluebird Care, said: “We are delighted that 11 of our offices across the country have been ranked within the top 20 home care providers in six regions. “Providing excellent care to our customers is Bluebird Care’s number one priority and I am so pleased that this goal is being realised in our office across the country.” “There are so many wonderful reviews left by our customers, and it’s great to see how the hard-work and determination of our care assistants has paid off. Amanda Hopkins, reviews manager of homecare.co.uk, said: “People are living longer with more complex conditions, so home care providers, which offer compassionate, personalised care to people in their own homes are becoming increasingly crucial in today’s society. Home care providers are also vital in enabling people with disabilities to stay as independent as possible and still live in their own homes. “Looking for the right home care provider can be time-consuming and difficult. We hope our awards will help to make people’s search that little bit easier.” Please follow this link for the full list of winners. https://www.homecare.co.uk/awards/. The homecare.co.uk Top 20 Home Care Awards are based on nearly over 17,000 reviews by service users and family / friends of service users from between July 2015 and 28 June 2019. The Awards are based on The Group Review Score as of 28 June 2019 The Group Review Score is derived from the average of all the Review Scores of its members with a Review Score.
Residents dreams and wishes granted in a plan to spread happiness
A specialist dementia care home in Oxfordshire has created a wellbeing plan to entertain residents and make their dreams and wishes come to reality. Rosebank Care Home has put into action the concept of a Wish List Wednesday, giving residents an opportunity to express their desires to provide more fulfilled lives. By granting residents’ wishes, Rosebank hopes to provide them with a sense of fulfilment as well as making their dreams come true. The Bampton-based care home’s latest experience took place recently, when residents wished they could go swimming for a day. As part of the Wish List Wednesday plan, two residents were taken to Lincoln Farm Park, in Standlake, to enjoy a day taking part in both water therapy and swimming sessions. Other wishes granted by Rosebank include the hatching of chicks, requested by excited residents who wished they could have little chicks around the home, and a horse and carriage ride around Bampton village, a request made by a keen horse rider who wished she could visit and see horses more often. Mandie Acock and Gemma Foster, lifestyle support coordinators at Rosebank, commented: “The Wish List Wednesday is a chance for us to provide residents with an opportunity to ask for something that makes them feel excited and happy. It’s greatly beneficial for their overall mental wellbeing as it also gives them something to look forward to.” They also said: “Our latest experience granting residents’ wishes was absolutely wonderful. We spent the day in the swimming pool and had a lovely meal afterward at the care home.” Rosebank care home owner, Jane Roberts, added: “We are delighted that we were able to give our residents such an incredible experience and we are all looking forward to residents’ next wishes. We are constantly looking for new ways to spread happiness and the Wish List Wednesday seems to be an amazing way to do so!” Rosebank Care Home provides short and long-term care for elderly ladies and gentlemen and has an Outstanding CQC Rating. Lifestyle Support Coordinators are central to daily life at the home and work closely with residents to develop a varied and interactive programme of activities and events each and every day. For more information on Rosebank Care Home, or to take a look around the home, please call 01993 850308 or visit www.rosebankcarehome.co.uk.
CLOSED – WIN a Balmonds Skincare Bundle!
Award-winning natural skincare brand, Balmonds, was founded by a mother desperate to find an emollient that didn’t sting for her baby daughter with eczema. Everything she was offered from pharmacists, GPs or dermatologists stung Lula Balmond’s sensitive skin; aqueous creams were particularly traumatic, but even anhydrous paraffin-based ointments contained synthetic ingredients she reacted to. In the end, Natalie Balmonds gave up and made a basic traditional ointment herself. That ointment, made with organic oils, herbal tinctures and beeswax, worked so well to calm down Lula’s inflamed skin, that Natalie started making it for friends and family, and eventually founded a company to share it with the thousands of eczema-sufferers who were also in need of a safe, effective, non-stinging cream for sore skin. The original ointment, Skin Salvation, is now a firm favourite with nurses and healthcare workers across the UK and Ireland, both for themselves and their patients. It’s a brilliantly effective emollient balm which works as well for serious skin complaints as it does for workers who need to wash their hands often throughout the day. Skin Salvation is perfect for nurses who need ultra-gentle, deeply-moisturising skincare to look after dehydrated or sensitive hands that are exposed to harsh detergents or alcohol-based antibacterial gels many times a day. Skin Salvation has also some fantastic results with stubborn nappy rash, sores and slow-to-heal post-operative skin, but there’s nothing complicated about how it works: the salve nourishes skin with EFA-rich organic hemp, safflower and olive oils, calms itchiness with anti-inflammatory herbal tinctures (chamomile, calendula, nettle and chickweed) and uses naturally antimicrobial beeswax as a barrier to lock moisture in and to protect against external irritants as damaged skin heals Free from any perfumes, preservatives, parabens or any other synthetics at all, this 100% natural traditional ointment is the perfect all-purpose salve for healthcare workers, and can also be used on cuts, grazes and cracked skin anywhere on the body. Balmonds have added to the range since Natalie first made Skin Salvation. As well as the ointment, they offer natural emollient oils and creams, as well as a 100% natural Baby & Child range. Care & Nursing Essentials have teamed up with Balmonds to offer you the chance to win a skincare bundle! The giveaway bundle contains: 60ml Skin Salvation 100ml Daily Moisturising Cream 50ml Intensive Hand Cream 200ml Bath & Body Oil 50ml Intensive Facial Oil To enter, just answer the following question here What skin condition was Balmonds first formulated to manage? *The administrator of this competition is the Care & Nursing Essentials Magazine (“administrator”). By participating in the competition, each Entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Administrator, which shall be final and binding in all respects. Administrator is responsible for the collection, submission or processing of Entries and the overall administration of the competition. Entrants should look solely to Administrator with any questions, comments or problems related to the Competition. Administrator may be reached by email at socialmedia@euromediaal.com during the Promotion Period.* This giveaway will close at 12.00am, 14th October 2019.* The prize is to WIN a Balmonds Skincare Bundle. The prize is non-transferable, non-refundable. There is no cash alternative.* Open to UK residents aged 18 or over, excluding employees of the Administrator, the sponsor, their families and anyone else professionally connected with this promotion.* There is one compulsory entry which requests that to enter the competition you answer a question based on the giveaway. Additional entries are available.* The prize winner will be asked to provide their email address so that contact can be made to arrange prize delivery, and their name and county be published in the next issue of the magazine* By entering the competition, you grant the Administrator permission to add your details to the mailing list, share your email address and any other personally identifiable information with the other competition Entities for the purpose of administration and prize fulfillment, including use in a publicly available Winners list.* Entries will only be accepted as instructed and any entrant that does not complete the qualifying requirements will be disqualified* The winners will be chosen using the random entry selector built into the widget.* The winners will be informed by email within 5 days of the closing date, and must respond within 5 days to claim their prize. 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The shocking truth of fire safety in care homes and how to ensure you are compliant
We all know how damaging a fire can be; from seeing the devastating effects of the Grenfell Tower incident, to witnessing centuries worth of history burning down with the Notre Dam. Failing to conduct adequate and efficient fire safety checks makes the possibility of a disaster striking very high. As technology enhances and we rely more and more on digitalisation, the risk levels of an outbreak of a fire are increasing. Earlier this year, more than half of London-based care homes failed fire safety checks. A report by the London Fire Brigade showed that57% of the 177 care homes involved in the one-off investigation received a formal notice to address the fire safety issues raised. Main safety issues included poor emergency planning and/or inadequate members of staff to implement the plan, insufficiently protected escape corridors and problematic fire doors. Other aggravating factors of fires within care homes include; wedged open fire doors, electrical equipment (mainly faulty appliances and leads) and medical oxygen which is stored to closely to items such as matches and lighters. Repercussions and the importance of planning A care home in Cheshire was recently hit with a £40,000 fine as a result of numerous safety breaches. Penalties such as this are sometimes large enough to shut a privately-owned care establishment down. Fines and offences are based upon the Regulatory Reform (Fire Safety) Order 2005, which includes aspects surrounding fire safety duties and enforcement. To say that care homes are home to some of the most vulnerable people in the country, the lack of duty of care when it comes to fire safety within them is alarming. Effectively managing fire safety in the care sector is one of the most important duties that care providers have, andonly 43% of care homes in the most highly populated city are effectively carrying this out. In this article Blueleaf runs through what you should be doing and what plans should be in place to ensure that you are compliant with fire safety regulations and adequate plans are in place for residents to evacuate safely: Conduct regular fire risk assessments Carrying out a thorough fire risk assessment will reduce risks and prevent fire-related emergencies or dangers occuring. It is not uncommon for care homes experience a high turnover of residents – with many residents having different restrictions and needs – so it’s important to review hazards, risks and challenges on a regular basis. There are many aspects that should be evaluated during a fire risk assessment; from housekeeping to kitchen safety and fire door monitoring. A fire risk assessment should integrate these five steps: One element that is often overlooked during an assessment is the roof of the building; roof voids often increase the spread and severity of a fire so this risk should definitely be incorporated into your assessment. In 2017, two residents died in a in a care home fire after the blaze travelled through voids in the roof which allowed it to quickly engulf the entire building. The director and manager of the establishment were faced with charges of breaching the Regulatory Reform (Fire Safety) Order 2005 after failing to conduct an adequate fire risk assessment and ensure residents were not at risk. Ensure there is an efficient evacuation plan in place Being responsible for residents that have limited mobility, rely on oxygen therapy equipment and/or suffer from dementia and cognitive impairments makes evacuating a burning building very challenging. Ensuring there are suitable and sufficient evacuation procedures in place is vital and it is advantageous to must make adjustments and plan accordingly It is essential to keep fire routes and exits free from obstructions at all times, especially when evacuating people that are reliant on evacuation chair for mobility, and should be constructed of fire-resistant materials and have ventilation. Clear and functional signage, as well as emergency lighting should be utilised and fire doors should be kept closed at all times (when not in use). Creating Personal Emergency Evacuation Plans (PEEPs) for your residents is a great way to ensure they can all safely evacuate the building too. PEEPs are particularly beneficial within the fire safety planning of care establishments as they explain the evacuation method that a vulnerable person will use to escape the building during a fire. Whether it is agreed that a resident will receive fire warnings via a personal pager or will use an evacuation chair, all the details of safety arrangements and actions that supporting staff will take are documented within these ‘bespoke escape plans’. Don’t overlook the importance of staff training Having access to equipment such as evacuation chairs, blankets and skids is futile unless you have staff who are trained to utilise it in the case of an emergency. Adequately trained staff is an asset that is more important than you could ever comprehend; earlier this month the quick response from a member of staff at a care home prevented a fire fatality thanks to good training, initiative and good fire safety management. As a result of adequate training and capable team members, what could have been a fatal disaster instead saw 16 residents taken to safety. Training should involve a healthy balance of regular online training courses, in addition to practical drills. As care homes often have a high turnover of staff regular training is vital for resident’s safety. All care homes should also have designated fire wardens, who have undergone theoretical and practical training and know how to effectively lead an evacuation with minimal risks during a fire. There should also be members of staff who are equipped and trained to use the fire extinguishers in the care home. Become familiar with and incorporate prevention strategies To prevent the risk of fires, everyone (both staff and residents) in the care home should actively minimise fire hazards. Staff should have knowledge regarding how to carry out work activities in a way that reduces fire risks and should also be aware of and understand the fire prevention procedures that are in place. Staff should follow the procedure effectively and not interfere with them
Care home’s new hens bring back memories for chicken whisperer Irene
THE CHICKEN whisperer is the nickname given to a Teesside care home resident due to her uncanny ability to calm an intake of feathered friends. Mandale House Care Home, on Acklam Road, in Thornaby, has recently welcomed three new chickens as part of the HenPower project, run by charity Equal Arts. Upon arrival, 93-year-old Irene Fleming built an immediate rapport with the birds, having years of experience looking after hens from her time in the Women’s Land Army during the Second World War. After chatting to the creatures and calming them when they got flustered, Equal Arts associate Raël Rawlinson dubbed Irene “the chicken whisperer” Irene said: “I love having hens here at Mandale. They’re such good girls. They remind me of my flock when I was a land girl.” Irene joined the Women’s Land Army shortly after the outbreak of the War and was based at Shincliff Hall, near Durham. She recalled: “I did all of the usual farm duties – planting, harvesting and mucking out – but my favourite thing was to work with the hens. The hens thought I was their mum as they would come when I called them. I would sing to them while I worked and they liked the sound of my voice. “I named one Veronica after my friend. At first Veronica wasn’t very happy at sharing her name with a chicken but after a while she came round. “The other Land Army girls said I was barmy because I loved the chickens so much.” During this time she met her husband, Lesley, who was an agricultural student at Houghall College, in Durham. He also worked on the farm during the War. The pair later married in April 1949 atSaint Peter and Saint Paul Church, in South Shields. They celebrated their 70thwedding anniversary earlier this year. After the Women’s Land Army, Irene secured a job as an agricultural worker on a farm at Gilly West, near Richmond, where she continued looking after chickens, among other duties. She has been able to rekindle her passion for hen keeping with the latest arrivals at Mandale House Care Home – who have been named Dolly, Penny and Nancy. The HenPower project, which aims to improve wellbeing and reduce loneliness among the elderly, also includes weekly creative sessions run by Equal Arts associates. The project was officially launched at the home by Thornaby Mayor Cllr Steve Walmsley and Mayoress Cllr Sylvia Walmsley. Mayor Walmsley said: “The latest invite received from Mandale House to Sylvia and I in our capacity as Mayor and Mayoress of Thornaby was unusual to say the least. “The wonderful staff at Mandale House had recently embarked on a project to introduce three new egg laying residents to the home and decided to make it a special event. And so with great fanfare – or maybe henfare – I introduced three hens into the home via a red carpet laden with food to entice the new residents. “Congratulations to Mandale House for such an innovative idea to introduce three adorable creatures into the home to stimulate and fascinate residents as well as producing freshly laid eggs.” Louise Clements, home manager at Mandale House Care Home, said: “I would like to say a massive thank you to Equal Arts and their HenPower Project as well as Mayor and Mayoress Walmsley for attending the launch event. “The hens have settled in really well and are already a hit with our residents, especially our very own chicken whisperer Irene Fleming. “Everyone is thoroughly enjoying the weekly creative sessions and we look forward to working with the charity going forward.” Mandale House Care Home is part of the Hill Care Group. For further information visit www.hillcare.net.
Supporting People with Sight Loss in a Care or Nursing Home setting
If you support people with sight impairments as part of your working role, the following tips will help you understand the difficulties they may be facing and what you can do to help Only 5% of people who are registered blind see nothing at all so learn to recognise the signs of sight loss as it is more common than you may think and can be easily missed. Look out for changesin personal appearance, difficulties when reading, problems recognising people or if the person has given up a hobby, becomes clumsy, trips more often than usual or tells you they have visual hallucinations. Other signs include anxiety when using stairs, hesitancy in bright light or sunlight and adopting unusual head positions. Make time to chat so you can understand how they’re living with sight loss and how to help them make best use of the sight they still have. Find out about eye conditionsand how they affect vision as sight loss varies and affects people in different ways. Help promote good eye and spectacle careby ensuring glasses are clean, labelled with the purpose (e.g. red sticker for reading) and the person’s name and make sure there is a spare pair available.Remember the 3 C’s – correct, clean and current glasses. Ensure eye tests are carried out when neededand at least once a year. Some opticians offer a domiciliary service which may be helpful. Are you and your colleagues communicating effectively with the person? Introduce yourselfwhen you come into the room to ensure the person knows who you are, say when you are leaving to avoid confusion and always communicate directlywith the service user, rather than through a family member or sighted companion. For written information, Bigger, Brighter, Bolderhelps people to see better so use good colour and contrast in larger font or offer to read to service users. Use meaningful signifiers and appropriate well contrasted and consistent signage. Provide information in the person’s preferred formatfor example braille, large print, audio or electronic format. Recognise the importance of having good lighting, whether this is natural light, or a reading lamp and make sure the lighting fits the purpose of the activity and is comfortable to use for the individual. Use vertical blindsto control adverse effects of natural light such as glare and shadows. Artificial lighting levels should be consistent, even and controllableand avoid lampshades and lighting features that allow the bulb to be viewed directly. Avoid highly patterned wallpaper, furnishings, carpets or tableclothsas this can confuse visual processing and people with sight loss may mistake patterns with different images. Avoid reflective surfacesand clearly markglass doorsto make them easier to see. Use colour contrasted place mats, plates and cupsfor dining to make it easier to identify food and drink and consider using plates with taller rims to avoid food falling off them. Encourage a consistent clutter free environment to avoid trip hazardsand ensure all hazards are marked clearly, for example kerbs and steps have colour contrasting strips. Familiarise people with the layout of relevant work or home areasas appropriate and think about how things might be improved with tactile and/or audio signage and colour contraststo distinguish features of the environment. Be alert to other conditionssuch as hearing loss or dementia as sight loss can be compounded by these so ensure you identify the appropriate health support to minimise the impact. Involve your service users in decisionsas people need to be supported to develop their own strategies for coping with sight loss. Ask them what they would like to do and work with them to find practical solutions. Make time to reflect upon any changes and ask for feedbackon what works well and what could be improved. We can provide assessments to identify aids and adaptations to support people with sight loss, along with visual impairment awareness training. For more information, email daniel@visualisetrainingandconsultancy.co.uk or visit https://www.visualisetrainingandconsultancy.com/training/visual-impairment-awareness-training/ Daniel Williams was diagnosed with retinitis pigmentosa at the age of 8 and is now improving the lives of others living with sight loss through his business, Visualise Training and Consultancy https://www.visualisetrainingandconsultancy.com/
