Award winning home care provider Bluebird Care has created a ground-breaking staff guide mobile app for their care teams.
To celebrate the launch of this new innovative tool, Bluebird Care have released a promotional video, highlighting the key benefits of this new tool providing further support to their care teams.
Bluebird Care employs 19,000 care assistants across the UK, delivering over 28,000 care visits every day. This innovative mobile app enhances the availability of critical information to care teams providing front line care and support in customers’ homes.
The staff guide app has been created by Bluebird Care’s experts, after drawing upon feedback from care teams through workshops across the UK.
This new tool is available on any smart device, providing care teams with instant access to information and guidance and content clearly displayed with easy navigation, making it perfect for our care teams.
After gathering feedback in a number of workshops from care teams across the UK, Tracey Davis-Jones one of Bluebird Care’s quality managers commented:
“What we found was something very different to what we thought staff wanted. In the past staff have always had staff handbooks in paper format and what staff were really telling us in that session was that they wanted something that was a lot more accessible. People were saying were why can’t this be on our phone and much more accessible to us and having information there at hand.”
Discussing the potential of this innovative tool, lead developer Rebecca Goodright commented:
“Helping care assistants in their challenging role using technology that they are already familiar with, such as their mobile phones, will continue to ensure that we can support our care assistants anywhere with tools that they already know how to use”.
By combining home care expertise with mobile app capability, Bluebird Care continue to empower their care teams to deliver excellence in care. With nearly 4000 registered users across nearly 200 offices, the staff guide app is supporting Bluebird Care’s care teams across the UK.