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Hallmark partners with Checkit to reduce the burden of compliance reporting

Hallmark Care Homes is eradicating “mountains of paperwork” with the introduction of a digital compliance solution from Checkit, the intelligent operations platform.

The group, which has 19 homes across England and Wales, partnered with Checkit to transform compliance reporting and provide real-time insight into employee procedures, equipment and facilities that are so crucial to overall quality of care. 

Managers from Hallmark will be discussing their innovative approach in a live webinar, hosted by Checkit, on 10th November.  

Hallmark partners with Checkit to reduce the burden of compliance reporting

Prior to the introduction of Checkit, manual reporting methods were occupying many hours of care workers time and depriving managers of the real-time visibility they need to ensure high standards. 

Steve Brine, Hallmark group estates manager, said: “Audits were historically carried out by travelling to a home and wading through mountains of paperwork. This was always going to have an impact on time and time is precious when you’re caring for residents. By being able to audit and track a home in real time, we are now using analytics to track trends and predict non-compliance before it actually happens.”

The Checkit platform prompts, guides and logs key activity undertaken by team via a mobile app. The technology incorporates QR codes to deliver actions and reports that are specific to a given part of the building. Users include nursing and catering teams and facilities managers.  

“Compliance is no easy feat in a care home environment. Facilities managers are constantly running at 100%. Checkit ensures the right team are doing the right checks in the correct time,” said Steve.

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The platform also incorporates Internet-of-Things technology, with sensors that continuously monitor the temperatures of fridges and freezers holding food and medicine. “At Hallmark, we want to be sure that everything we provide to residents is 100% safe,” he added.

Following a successful implementation at one of Hallmark’s homes, the Checkit platform is now being rolled out to other sites.

Mike Hobby, healthcare transformation partner at Checkit, said: “Keeping on top of compliance is a demanding job for care homes, particularly with all the additional pressures they are currently experiencing. By replacing paperwork with digital tools, we can remove some of that compliance burden, save time, strengthen standard procedures and prevent problems before they happen. Our partnership with Hallmark Care Homes is a fantastic example of what can be achieved with an innovative approach.”

The webinar – Delivering better care with new ways of working: a conversation with Hallmark Care Homes – is on Wednesday 10th November. To register visit:

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