Singing Brings Joy To Those Living With Dementia
In December 2018, I had the honour of bringing some festive cheer to a group of people living with dementia, and also their carers. I began volunteering for Alzheimer’s Society back in May 2018. I didn’t really know what to expect but I had a very open mind, so I was accepting of anything that I would have to face. Ever since I began volunteering, I have been so thankful for the happiness and joy that it has brought into my life. Unfortunately I am unable to volunteer currently due to work commitments, but I really hope to be back in the near future. Dementia affects thousands of people in the UK. I wanted to be a part of the charity that does amazing things for such a heart-breaking condition. There’s nothing quite like the feeling of making someone smile. For whatever reason, whether you make a joke and everyone finds it amusing, or whether you do a good deed for someone and make them happy. There is nothing like that heart-warming feeling. This is why I looked forward to travelling every other week to see a group of wonderful people who were all there for the same reason. To have a good time. Imagine what people living with dementia, and also their carers, go through every single day. I imagine it feels very comforting to spend time around other people living with similar experiences. I volunteered for a group called ‘Singing for the brain’.Tara Edwards, Area Manager for Alzheimer’s Society in Lancashire and Cumbria said: “Singing for the Brain is a programme developed by Alzheimer’s Society for people with memory problems. The Singing for the Brain programme promotes communication through singing which can help with articulation, concentration, focus and motivation. Specially trained facilitators deliver a varied programme of vocal, rhythmic and gentle physical exercise and dance, along with songs from different eras and styles. “Even when many memories are hard to retrieve, music can sometimes still be recalled – if only for a short while. The sessions help people with dementia communicate improving their mood and leaving them feeling good about themselves.’ “ There are 16280 living in Lancashire but with the right support people can live well with the condition for a number of years.“ Soon after I began volunteering, I attended a class to become a ‘dementia friend’. I wanted to be able to recognise people who had dementia, and be able to help them in the best way possible. I received a badge that I could wear that would bring comfort to those living with dementia, to see that there was somebody who could understand them and help them when needed. I took it upon myself to do a little bit of research on the difficulties that are faced by someone with dementia, so that I was more aware of the condition itself and the challenges that are faced. I can’t even begin to imagine how frightening and lonely it must feel, to not understand what is happening, having your perception of the world distorted. This is why I care so much about Alzheimer’s Society. They are doing everything in their power to try and gain some control over this horrible disease. Here are some statistics from Alzheimer’s Society themselves: Alzheimer’s Society is the UK’s leading dementia charity. We provide information and support, fund research, campaign to improve care and create lasting change for people affected by dementia in England, Wales and Northern Ireland. Dementia devastates lives. Alzheimer’s Society research shows that 850,000 people in the UK have a form of dementia. By 2021, 1 million people will be living with the condition. This will soar to two million by 2051. Dementia deaths are rising year on year and 225,000 will develop dementia this year – that’s one every three minutes. Dementia costs the UK economy over £26 billion per year. This is the equivalent of more than £30,000 per person with dementia. Alzheimer’s Society funds research into the cause, care, cure and prevention of all types of dementia and has committed to spend at least £150 million on research over the next decade. This includes a £50 million investment in theUK’s first dedicated Dementia Research Institute. Until the day we find a cure, Alzheimer’s Society will be here for anyone affected by dementia – wherever they are, whatever they’re going through. Everything we do is informed and inspired by them. Let’s take on dementia together. Volunteer. Donate. Campaign for change. Whatever you do, unite with us against dementia. Alzheimer’s Society relies voluntary donations to continue our vital work. You can donate now by calling 0330 333 0804 or visiting alzheimers.org.uk. Alzheimer’s Society provides a National Dementia Helpline, the number is 0300 222 11 22 or visit alzheimers.org.uk Going back to sing for Christmas was the most wonderful opportunity, and I would do it every day if I could. Many of them were singing along to all the Christmas carols and their favourite musicals. It was so lovely to witness so much happiness. I’m really grateful that I’ve had the chance to be a part of an amazing charity. Even though I can’t go back at the moment, I will certainly be back to give my support and offer as much help as I can. I’ve been greatly inspired by the lives that these people have led, and even though they have been hit by the hardest challenges, they still have that spark that makes them who they are. I hope that this has made an impact on how important it is to offer support and help to charity. Whatever charity you support, you will always be appreciated. In my honest opinion, volunteering is the best thing you can do as a young person. It opens your eyes to the world around you and helps you to become more compassionate towards those in need. It has honestly changed my life for the better, and I would love to think that it could change someone else’s too.
Renray Healthcare – furniture supplier for over 50 years…
Renray Healthcare is one of the largest and leading suppliers of high quality furniture and products to the healthcare sector. With over 50 years’ experience of manufacturing and supplying to the industry, you can be rest assured you are in good hands. Our product offerings include bedroom, lounge, dining and communal furniture for care, nursing and residential establishments; beds, mattresses and PAC; patient and ward furniture for the NHS, and specially designed products for dementia and challenging environments. We also have an in house soft furnishings and flooring department who design, manufacture and install to your specification. Whether you require a full turnkey service for a new build installation or replacement of products for refurbishment contracts, we have the resources, knowledge and ability to fulfil your project, meeting your time schedule, budget and expectations. It is this complete ‘start to finish’ solution that really sets Renray apart and why we have been successful in supplying furniture to the healthcare sector since 1966. If you would like a free consultation with one of highly trained consultants contact us on; T. 01606 593 456 sales@renrayhealthcare.com www.renrayhealthcare.com Designed with you in mind…
Trust Jangro for all your Healthcare supplies
Jangro, the largest network of independent janitorial supply companies in the UK and Ireland, provides the Healthcare sector with a wide range of medical and healthcare supplies. Suitable for all healthcare related environments including hospitals, hospices, doctors’ surgeries, care homes, rehabilitation facilities and assisted living accommodation, the huge range covers: One of the key clinical priorities is to protect patients, visitors and staff within the workplace which is why Jangro also supply Infection Control products to help safeguard the health of patients. These medical supplies can be used in any healthcare workplace. Jangro also stock dining and kitchen hygiene products which are reliable for maintaining hygienic conditions for food preparation and service. Jangro even offers larger mobility equipment as well as medical beds for use in care. All of the products can be seen in their catalogue. This is available to anyone that is responsible for purchasing products and equipment in the healthcare sector. Visit: http://www.jangro.net/digital-catalogue Becoming a Jangro customer has a whole host of additional benefits, with free online solutions to help clients manage staff training, company budgets and all-important health and safety legislation requirements, as well as complementary downloads for essential wall charts. There are 45 Jangro distributors across the UK and Ireland, and the group’s buying power means that customers reap the benefits of fantastic prices and a great local service. Joanne Gilliard, CEO at Jangro, said: “We are very pleased with the progress of Jangro’s position within the Healthcare sector gaining recognition as a reliable supplier of quality products. “ “The current catalogue is free of charge and can be ordered by calling 01204 795 955, emailing enquiries@jangro.net or through any of our 45 distributors, who are conveniently located across the UK and Ireland. You can visit www.jangro.net to find your nearest distributor.”
Volunteers reduce pressure on frontline NHS staff
Volunteers in hospitals play a vital role in improving the experience of patients and relieving pressure on frontline staff, according to a new report from The King’s Fund. The report, commissioned by Royal Voluntary Service and Helpforce, is based on a survey of nearly 300 hospital staff in England including nurses, doctors and support staff – the first time that NHS frontline staff have been surveyed for their views about volunteers. It finds very strong support for volunteering among frontline staff, who report that hospital volunteers provide vital practical help such as picking up medicines and doing tea rounds, as well as companionship, comfort and support to patients – ‘bringing human kindness to a busy ward’. This frees up time for pressurised frontline staff to prioritise clinical care, improving staff experience as well as the patient’s experience of care. Key survey findings include: 90 per cent of staff believe volunteering adds a lot of value for patients and 74 per cent said they also add value for staff a third of respondents said volunteers provide essential reassurance and company to patients almost one in three frontline staff felt volunteers free up their time to focus on clinical care 82 per cent nurses stated they enjoy working with volunteers a high proportion of frontline staff interact with volunteers regularly – half had done so in the past week. The report follows the recent announcement of a partnership between Royal Voluntary Service and Helpforce to explore how to scale up the number of volunteers in the NHS to ease pressure points. Interest in the role of NHS volunteers has grown in recent years, and volunteering alongside other forms of social action, is expected to feature in the NHS long-term plan due to be published this month. The authors also identify a number of challenges hospital staff face when working with volunteers, the biggest of which is a lack of clarity regarding the boundaries between the roles of staff and volunteers. Some staff raised concerns about the potential to rely on volunteers too much in services that are increasingly under pressure. Staff also felt volunteers would have more impact if they themselves were provided with better training and better knowledge of the role of volunteers. The report makes a number of recommendations to NHS trust leaders to help them maximise the impact of volunteers in their hospitals, particularly those at board level with a strategic responsibility for decisions about volunteering. It calls for all NHS acute hospital trusts to have an adequately resourced volunteering strategy and to ensure frontline staff are trained and empowered to develop supportive working relationships with volunteers. Richard Murray, Director of Policy at The King’s Fund said: ‘Despite the growing focus being placed on the value of volunteering in NHS hospitals, we still have much to learn about how frontline staff feel about volunteers. Understanding this is critical if the welcome step-change in health policy and support for volunteering is to translate to practical success on the ground. We found that frontline staff clearly appreciate the human kindness volunteers bring into busy hospital life, provided they are not being used as a substitute for paid staff. We encourage NHS bosses to sit up and take note of the critical role their staff say volunteers play in enhancing patient experience.’ Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service said: ‘Our volunteers have been gifting their time to support the NHS since the very beginning. We know the difference they make, from improving patient experience to allowing more time for doctors and nurses to concentrate on clinical care. But the perceptions of frontline NHS staff on the issue have, to date, been largely overlooked. The report highlights both opportunities and challenges, which we need to embrace and tackle if we want to successfully scale up voluntary service in hospitals. Supporting Trusts to develop effective volunteering strategies, providing greater clarity around the role volunteers can and should play, providing the right training to help volunteers perform those roles and developing bespoke service offerings to get more volunteers on to wards, are all areas where we can add significant value.’ Sir Tom Hughes-Hallett, founder of Helpforce said: ‘This is a very important report from The King’s Fund. The findings show what we have long suspected, that staff in hospitals find great value in having teams of trained volunteers ready to support them in a greater number of roles. As the needs of our ageing population grow, and the NHS is asked to provide more care for more people, it is vital that NHS leaders take the role of volunteers seriously, invest in them, and integrate them into the heart of their organisations. I hope this report will galvanise the executive level support necessary to create a step-change in volunteering in our NHS.’ Anna Chadwick, Lead Dementia Nurse at Mid Cheshire Hospitals, which manages Leighton Hospital said: ‘The support Royal Voluntary Service offers people on the wards of our hospital is greatly valued by all involved - staff, families but most importantly patients in our care. The impact of volunteers giving their time to offer meaningful support to people who are unwell and often lonely and frightened, is immeasurable. The hospital environment can be overwhelming and a friendly face and chat can make the world of difference to a person’s experience. More recently, some of the volunteers have undertaken additional training to assist with supporting people at meals times and also to use the Reminiscence Interactive Therapy Activity (RITA) unit with people on the wards who might benefit. Staff too greatly value the input that Royal Voluntary Service volunteers provide which further improves care and outcomes. They regard them as an important part of the ward team and miss their presence when they are not there. Family members who have met volunteers have also given positive feedback about the difference their input has made to their loved one.’
Sara Livadeas appointed Chief Executive at The Fremantle Trust
Sara Livadeas has been appointed Chief Executive at The Fremantle Trust, a registered charity and not for profit organisation providing care and support services for older people and adults with a learning disability. She will take up her position on 23rd January 2019. Sara has extensive experience working across social care, health and housing and has held executive roles in a large local authority and a national charity. Sara started her career in health and social care with a range of posts in commissioning, operational management, strategy and service development. She is currently consulting, having previously been the Strategy Director for the Orders of St John Care Trust, leading on the care home development programme. Before that she was the Deputy Director, Adult Social Care with Oxfordshire County Council, leading on the commissioning of services for all age adults and children. In addition to her executive roles she is a Trustee of The Disabilities Trust – a national charity providing services to people with brain injuries, learning disability and autism, where she chairs the Quality and Governance Committee. Sara has recently written a guide to successfully opening a new care home, sponsored by Care England. Sara said: “I am thrilled to have been given this opportunity to lead The Fremantle Trust. I’m looking forward to meeting residents, service users, colleagues and friends of the Trust and working with them to make a real difference to the lives of the people we support and those that care for them.” Ian Shepherd, Chairman of the Board of Trustees at The Fremantle Trust, added: “We are delighted to welcome Sara to the Trust and we are certain that she will lead the organisation to deliver our strategic plans and objectives in improving the lives of all of those we support. Her vast experience and knowledge will certainly bring a broad and guiding vision to the organisation.” www.fremantletrust.org
Hospice To Open £500,000 Satellite Unit
A HOSPICE is on course to open a £500,000 satellite unit that will create 15 jobs and provide vital end-of-life care for patients in isolated areas of north west Wales. St David’s Hospice plans to unveil the new four-bed inpatient complex in 2019, with building work set to start next April at a converted ward at Penrhos Stanley Community Hospital, Holyhead. The opening will mark a year since the Llandudno facility was merged with Hospice at Home to form one charity covering Conwy, Gwynedd and Anglesey. St David’s is also exploring opportunities in south Gwynedd with the aim of further extending its footprint in the region, meaning patients and their families will not have to travel as far for a bed and access to first-class palliative care, symptom control and respite care. They are also confident of achieving £1million income from their charity shops for the very first time and have a clear vision to put an end to the postcode lottery which means that some people in areas of Gwynedd and Anglesey cannot access inpatient hospice care. As St David’s Hospice prepares for its 20th anniversary in the Spring, Chief Executive Trystan Pritchard said the revamped organisation – which employs more than 150 staff – is laying firm foundations for the future. “The merger only took place in April but already we have seen everyone come together with one thing in mind, to improve our service and extend the care we offer to communities in the west,” said Mr Pritchard. “Architects are currently working on designs to convert the ward into a satellite unit for the hospice before building work begins in the coming months. “In Gwynedd and on Anglesey there are no inpatient hospice beds at present and we are going to change that.” St David’s has been supported throughout by Betsi Cadwaladr University Health Board, which provided them with the space. They also received a £450,000 grant from the Big Lottery Fund. The grant will help fund staff at the satellite unit for three years, including nurses and fundraising officers trained by the hospice’s vastly experienced and skilled workforce. Derek Preston-Hughes, Funding Manager at the Big Lottery, congratulated St David’s Hospice on their future plans. “We were happy to support St David’s Hospice with a grant of £450,000, made possible thanks to players of the National Lottery,” he said. “The project has been developed to respond to the wishes of the people who use it, they wanted a more local option and asked for the hospice to offer respite care and facilities for people to be near their loved ones – the planned unit delivers on these requests. “Many local people volunteer for the hospice and it is clear it is important to the communities it serves. We are looking forward to seeing the unit up and running.” Mr Pritchard added: “Opening in Holyhead will take our capacity to 17 beds, and we have one eye on finding a suitable location in south Gwynedd to increase that further. “As the hospice approaches its 20th year we have a new vision but the same dedication to our communities. “The warmth and goodwill we receive is extraordinary, which has been reflected by the record numbers of people visiting our shops across the region, and we are truly thankful for that support.” Those words were echoed by St David’s Hospice Matron, Glenys Sullivan, who believes too many people find it too difficult to access a hospice bed for vital end of life care. “We want to deliver our services to as many people as possible so that people get control back over their lives and can exercise choice on the things that are important to them, including where they are cared for,” she said. “St David’s will continue to work with and support the at-home service, which strives to give supportive and end of life care to patients in the comfort of their own home throughout Gwynedd and Mon. Ms Sullivan added: “We will continue to work with our NHS and social care partners to offer our patients and their families a range of services, so they are able to make their choices on how they want to receive care and support at the end of their lives. “Hospices make a huge contribution to their local communities and we are extremely grateful for the incredible level of support we receive form individuals, groups and businesses, which enables us to continue to care for local people when their needs are greatest.” For more information, visit www.stdavidshospice.org.uk
Etac R82 Meerkat achieves Best Product at BHTA Awards
Etac R82 has achieved success at the annual British Healthcare Trades Association Awards – winning a ‘Highly Commended’ Best Product accolade for its paediatric R82 Meerkat dynamic stander. A strong proposal was submitted to the BHTA Best Product category as the Meerkat has proven highly successful since its 2017 launch. It is a fully adjustable, ergonomic simple stander that offers posterior and anterior support with the option to add a rocker under the base. This rocker provides a dynamic element for disabled children, so they can move forwards and backwards – challenging their balance and improving core stability. Following eight years of research and development by R82, the Meerkat now delivers a significant development in paediatric standing frames as it bridges the gap between static and dynamic therapy. The Etac R82 submission detailed why the Meerkat excels and deserves official recognition of its design excellence. The demand and clinical benefits of the product were clearly identified along with evidence-based results and a compelling case study. The associated marketing plan was illustrated which includes a variety of media including therapist-led videos, social media content and a Meerkat ‘work book’ – the all-encompassing information package concept pioneered by Etac R82. Awareness of the Meekat continues further with inclusion in Etac R82’s ongoing educational programme. These factors amongst others resulted in the ‘Highly Commended’ Best Product accolade being awarded by Simon Weston CBE, at the BHTA’s annual black-tie awards dinner which was held at the Alton Towers Hotel, Stoke-on-Trent. Nicky Hogg, Etac R82 Marketing and Business Development Manager, comments: “We are delighted to have achieved this Best Product Highly Commended accolade from the BHTA. The Meerkat fully deserves official recognition of its design effectiveness and the clinical results it achieves. With targeted and adaptable support, the Meerkat facilities the opportunity for children who require assistance standing, to accelerate their postural control and motor skills through measured instability, whilst optimising therapist intervention. It has been designed to allow children to learn through movement and we are proud to witness the positive outcomes our Meerkat achieves on a daily basis.” As part of the evidence based entry to the award category, the following professional testimonials were submitted: “What we have seen is quite amazing. All three children who have rocker bottoms have been using the Meerkat at least once a day for 10 minutes. Faisal can now sit independently on a standard school chair and his sit to stand from this position is much improved. Elena, who could only manage pronated with the tray is now just using the hip and knee fittings supinated. Jibreel has had massive changes and when standing and walking is gaining active extension in his lower limbs and over all his trunk is hugely improved.” Sarah Swingler, Physiotherapy Assistant Park house Child and Family Centre “The Meerkat is the first piece of equipment on the market that all physiotherapists can access to provide movement-based stability training out in the community. It can mimic where a physiotherapist may give support on the child to challenge their muscle control. It is easy to set up and use and I can’t wait to see the results with my patients.” Angela Wing, Clinical Lead Operations Physiotherapy* www.etac.com/en-gb/
Care Home Celebrates Outstanding Report From CQC
Staff at a Plymouth residential care home are celebrating after the service was given the Care Quality Commission’s highest rating following a recent inspection. After its previous CQC inspection in January 2016, Restormel House was given an overall rating of good. But following its latest inspection, in September this year, it has been upgraded to outstanding. Carla Dearing, who has been manager of the service for four-and-a-halfyears, said: “I’m so pleased that the hard work, commitment and passion demonstrated by the staff here has been rewarded with the CQC’s highest rating. “I’m privileged to lead an excellent team here who put everything into providing the best possible care for the people we support, and the team thoroughly deserve to be recognised in this way.” Restormel House, a large, six-bedroom Victorian property in Restormel Terrace, is run by the Regard Group, the UK’s third largest care provider in its sector. It specialises in accommodating and supporting adults with learning disabilities, mental health issues and other complex needs, including autism and Asperger’s. Carla said: “The ethos here is to promote empowerment, and this means enabling an element of positive risk-taking, to help the people we support develop their independence. “We work with young adults who want to take risks and experience the same opportunities as other people their age. “For example, they sometimes want to go out drinking, so we sit and budget with them and provide support.” Over the past 18 months Restormel House has said goodbye to five people who have been able to move on to less-supported environments, increasing their independence. Carla said: “I like to lead by example, but this is not really a management and staff, them and us, kind of place, I try to be very inclusive, always inviting suggestions and ideas from the team. “I am so proud of the team, and it’s very satisfying to read comments like ‘staff said they loved their work’ in the CQC report. “We treat Restormel House as people’s home rather than a place of work, and work had as a team for the benefit of the people we support.” She said the team will not be resting on any laurels having achieved the top rating. “We are always looking for ways to improve what we do, and we will continue to do that because we are determined to keep getting better and better; it’s not good enough to reach a certain level and then just stand still. Kerry Libby, Regard’s Regional Director, said: “I am incredibly proud of Carla and her team at Restormel House on being given a well-deserved outstanding rating by the CQC. “It’s heartening that the CQC recognised the positive culture and can-do approach of the staff, who are clearly passionate about providing very high standards of care for the people they support. “This inspection report adds to our industry-leading quality ratings, of which we are immensely proud. “Currently, 95% of our services are CQC rated good or outstanding, compared to an industry average of 82%, and that’s due, in no small part, to the commitment of staff and the quality of their managers. “I would also like to thank Locality Manager Sarah Ghent and the wider management team, for the support they have provided to Carla and her staff at Restormel House; earning the outstanding rating has been a true collaborative effort.” The Regard Group supports more than 1,300 people, with a dedicated staff of more than 2,600 people at 168 sites throughout the UK. For more information about the group, visit www.regard.co.uk.
Hillgreen Care fined £300,000 – for not monitoring ‘sexual predator’
A care home provider has been fined £300,000 for allowing a man in its care with a history of sexual assaults the freedom to prey on vulnerable people. The Care Quality Commission brought the case against Hillgreen Care Limited for not providing the constant, one-to-one supervision required for the man, who was described in court as XX. CQC prosecuted Hillgreen Care Limited for failing in its duty to protect people in its care, exposing them to the risk of sexual abuse. District Judge Susan Williams also awarded CQC £141,000 in costs. The judge ruled that residents at the care home must not be identified. She added: “There was a failure to provide appropriate care and a high level of culpability because the risks were well known to the company.” She said there was a “woefully inadequate system of care” in place. The judge said that although Hillgreen was subject to insolvency proceedings, this should not affect the sentence and that the “fine would serve to mark society’s condemnation” of Hillgreen’s failure to protect vulnerable people in its care. The CQC brought the case against Hillgreen Care Limited, for failing in its duty to protect people in its care, exposing them to the risk of sexual abuse. Hillgreen Care Limited was not present in court at any time during the proceedings. Highbury Corner Magistrates’ Court was told that on 1 November 2015, an autistic man was assaulted at Hillgreen’s care home at Colne Road, in Enfield, north London. At the time there were only two care staff on duty to look after six people. One of the residents, who was described as non-verbal, with limited mental capacity, was followed up to his room by XX, and, allegedly, raped. The incident was eventually reported to the police, but partly because of the alleged victim’s mental capacity and a lack of evidence, no prosecution ensued. The alleged perpetrator had been under the care of Hillgreen Limited for 10 years. Mr Paul Greaney QC, representing CQC said that: “XX is a predatory and opportunistic sex offender” and was a risk to both sexes. Numerous allegations involving vulnerable adults and children had been made against XX dating back to his childhood. The court heard from expert witness, Chartered Clinical Psychologist, Dr Neil Sinclair, who said that it should have been apparent to Hillgreen Care Limited that there was an extremely high risk of XX committing sexual offences. XX needed to be monitored at all times. Dr Sinclair said that if that monitoring been carried out, the alleged attack would probably never have happened. Residents at Colne Road were exposed to potential and actual harm. A number of care workers who had worked at Colne Road gave evidence – although nobody from the senior Hillgreen management team. A support care worker, who said she had not been given any instructions about watching XX, said that she walked in on XX while he was assaulting another service user, described as YY, on 1 November 2015. Following the alleged sexual assault Colne Road Home Manager, said that the home was no longer a place he wanted to work after the incident. He said that staffing levels were inadequate and that he had raised the matter with senior Hillgreen management, but that nothing had been done about it. A statement was read out in court from YY’s mother in which she said she had no doubt that YY would have been incapable of providing informed consent to sexual activity, given the nature and extent of his disabilities. Paul Greaney QC said: “YY plainly needed to be protected from abuse. One only needs to think for a moment about the situation that existed in that care home, a vulnerable man, in an environment in which a predatory sexual offender was largely free to roam, to realise that YY needed protection.” CQC began the process to cancel the registration of the Colne Road service in February 2016. The registration of Hillgreen Care Ltd was cancelled altogether in September 2017. Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, welcomed the judgment and sentence: “As the judge has made clear, Hillgreen Care Limited utterly failed in their duty of care for the people they were responsible for supporting. YY should never have been exposed to the potential of sexual abuse from XX and the impact on him and his family is heartbreaking. My thoughts are with them today. “It has taken a long time to bring this prosecution to a conclusion but the outcome proves that it has been worth the effort and dedication of CQC’s inspection and legal teams. Providers should be clear that if people are exposed to harm through their failure of care we will take every step we can to hold them to account.” www.cqc.org.uk
