Nurse Call

A Culture of Accountability

Scandals like Winterbourne View and Mid-Staffs have understandably knocked people’s confidence in the health and care system. Part of our commitment to rebuilding that trust comes from making sure that people are held to account for failings when they occur. We don’t want a culture of fear, but we have to ensure that in cases where people have failed in their responsibilities, those people are held to account.” - Norman Lamb

Care standards have come under heightened scrutiny in light of recent high profile cases of abuse and neglect. Improving accountability on both an individual and organisational level is an important step towards bettering levels of care and restoring faith in the sector.