Care Home Falls Cut by 87% Using AI Technology in Award-Winning North London Project – Changing The Way Care Homes Deliver Night Time Care.
HSJ Digital Award win for NCL ICB, TPHC and Ally Cares for transforming night-time care through sleep-focused tech enabled care.
London, 10 July 2025 — A pioneering collaboration between North Central London ICB (NCL ICB), North London Councils, Transformation Partners in Health and Care (TPHC), and care tech provider Ally Cares has been named winner of the “Connecting Health and Social Care Through Digital” category at the prestigious HSJ Digital Awards 2025.
The HSJ Digital Awards received a record number of entries, reflecting the scale and pace of digital innovation taking place across UK health and care settings. The winning project reduced night-time falls by up to 87% across 10 care homes using AI-powered acoustic monitoring , a game-changing solution that enables care teams to intervene only when needed, protecting sleep and restoring calm to the night shift.
At the heart of this innovation is a simple but often overlooked truth: sleep is critical to health, recovery, and safety in later life. Without it, residents are more prone to falls, confusion, agitation, infections, and hospital admissions.
Led by NCL ICB, North London Councils , TPHC and Care and technology partner Ally Cares, the project used smart AI resident monitoring to transform night care across 10 care homes, reducing unnecessary checks, improving sleep, and increasing safety.
The approach has been transformational and has achieved powerful results:
- Falls reduced by 87% in some homes
- A 56% drop in falls in one home within 3 months
- Ambulance callouts reduced from 33 to zero in another home
- 52% of residents enjoying better sleep, leading to calmer days and fewer medication needs
Muyi Adekoya, Head of Market Development and Chief Nursing Officer’s Directorate – Complex Care, NCL ICB, said:
“This win reflects the strength of partnership working in North Central London, and the willingness of care providers to embrace and leverage digital solutions that make a real difference to care home residents who have complex health and social care needs. From improved health outcomes to more empowered care staff, we’re proud to see this work recognised. A big thank you to everyone involved. We hope that the compelling evidence from this project will help the NHS and providers to utilise acoustic monitoring technology to improve outcomes, reduce hospital admissions and support improved care overall.”
Richard Taylor-Elphick, Partnership Director at North London Councils, said:
“This project and subsequent award highlight the value of collaboration across health and social care organisations. We are delighted that the hard work of colleagues from the ICB, North Central London Training Hub, TPHC, Local Authorities, and the care provider sector has been recognised in this way. They have demonstrated the wide-ranging benefits of investing in, deploying, and supporting digital technologies in the social care sector — from preventing health deterioration for local residents and improving care planning for providers to helping the workforce develop digital skills.”
The programme was delivered in partnership with TPHC, whose digital and analytics team led the design, evaluation and scale-up of the approach.
Jo Bowers, Associate Director, Digital, Data, Analytics & Productivity at TPHC, said:
“With a huge focus on the potential and benefits of digital in the health and care sector, we are incredibly proud of our team who have supported our colleagues in NCL ICB and North London Councils to take leaps forward in their digital adoption.
‘‘We’re proud to showcase the success of TPHC’s agile, scalable and results-driven approach to this programme. Our role in digitising social care also continues through our work with North West London ICB and the London Borough of Hounslow.”
The technology underpinning the programme was provided by Ally Cares, the UK’s leading evidence based provider of AI-powered acoustic monitoring for care homes. The Ally system uses AI intelligence with sound and motion based alerts to detect potential risks such as movement, coughing, or distress and sends a notification to staff to determine if action is needed.
Thomas Tredinnick, CEO and Co-Founder of Ally Cares, said:
“This is about giving teams insight without intrusion. Technology should never replace care, but it can give it the time and focus it deserves. The link between disturbed nights and increased falls is clear and our technology gives care teams the insight they need to act earlier, avoid unnecessary checks, and let residents sleep in peace. We’re thrilled to see this work recognised at a national level and to support homes by enabling a faster response when needed, and peace of mind when not.”
This win recognises a scalable model of digitally enabled care, one that blends human intuition with smart tech to deliver better nights, and better days, for some of the UK’s most vulnerable residents. The programme has changed more than just statistics, it’s changed culture. Night shifts have become calmer. Residents are more settled. And families have greater confidence in care.
Julie Burton, Head of Operations at Azalea Court (part of Twinglobe Care Limited) who featured in this project, added:
“We’ve seen a huge improvement in outcomes. Residents are sleeping better, staff feel more confident, and families are reassured knowing care is calm but responsive. It’s changed the way we care at night.”
By placing sleep at the centre of care, and using digital tools to preserve and protect it, this project offers a replicable model for integrated, insight-led care across the UK.
About North Central London Integrated Care Board
NHS North Central London Integrated Care Board (NCL ICB) works in partnership with local NHS organisations, councils, and voluntary sector organisations, to improve the health and care of residents in Barnet, Camden, Enfield, Haringey, and Islington.
About Transformation Partners in Health and Care
Transformation Partners in Health and Care (TPHC) delivers high-quality bespoke consultancy, programmes and projects from neighbourhoods to a national level, with an outstanding track record in achieving positive and tangible results for populations.
We have three distinct offers, ‘partnerships’, ‘consulting’ and ‘digital productivity‘, with all teams working together to co-support programmes, share expertise and devolve learning.
Contact: rf-tr.tphc-communication@nhs.net
