Maintaining staff and customer satisfaction with cloud technology

Maintaining staff and customer satisfaction with cloud technology

Working in the care sector can be extremely demanding with long hours, complex job requirements and sometimes multiple sites to visit in a day. Providing excellent staff management is of paramount importance to care homes. Care home owners have the responsibility to rotate staff regularly, ensuring they receive the right amount of time off duty as well as making sure the right skills are available within the team on duty at all times. 

Coveted Award Nod For Housing And Care Provider

One of the country’s most innovative care providers is celebrating after being recognised at the highest possible level with a nomination for a prestigious award. For the first time, Edinburgh-headquartered Blackwood Housing and Care has been shortlisted as a finalist for the coveted title of Small Housing Association of the Year at the 2016 Scottish Home Awards.

The nomination recognises Blackwood’s achievements over the past 12 months in enabling independent living through the use of innovative technology. In addition, it also acknowledges the care provider’s business growth and development of customer and community engagement through scrutiny panels, local partnerships, awards and fundraising.